Sales Representative Customer Support

Outside Commercial Sales Representative

Business Development Manager

Fleming Island, FL

Seeking to use experience and communication skills to resolve and enhance and transform the face of customer interaction

Authorized to work in the US for any employer

Work Experience

Outside Commercial Sales Representative

Goodyear Commercial Tire -

Hayward, CA

2015 to 2016

Responsible for selling new and retreaded commercial truck tires and related products and services.Managed current accounts. Seek new accounts and represented the company to potential customers. Maintain product knowledge of products and services to provide accurate information to our customers. Evaluated customers needs and marketing recommendations providing "consultative selling approach". Developed marketing programs to solicit new clients through cold calls, and referrals. Scheduled fleet service appointments, needs evaluations and cost analysis and benefits. Provided prompt resolution of tire adjustments and ensured customers casings were handled appropriately. Delivered tires to customers as needed.

Achievement: Open the following accounts: Government: East Bay Municipal Utility Division, Oakland, City of Oakland. Nationals Account: Horizon Beverages/Anheuser-Busch. Regional: Hornblower Street Cars, San Francisco and many mores.

Outside Sales Representative

BLUELINE RENTAL -

San Francisco, CA

2014 to 2015

Responsible for managing and acquiring new business with entires doing business in the events and conference arena. Such as hotels, conference centers, exposition venues, and indoor/outdoor events. Providing construction type of equipment as, forklifts, scission lifts, boom lifts, generators and tower lights.

Customer Support Manager

ADVANTAGE RENT A CAR, Oakland Airport

2011 to 2012

Responsible for leading the Customer Sales Agents (10) to meet individual/branch sales goals. Insured all corporate directives/policies where in compliance. Prepared all financial reports and rental inventory on a daily basis. Provided and evaluated sales training for our CSA's.

Market Development Manager

RYDER CORP -

San Francisco, CA

2005 to 2008

Responsible for sales and marketing of rental/leasing product line and transportation solutions to achieve account growth, retention and customer satisfaction. Responsible for procuring long term rental business and converting new and existing rental accounts to lease. Develop need analysis sales to meet client transportation solutions. Experience communicating with upper senior management. Responsible and improve return on assets and maintain revenue growth and profitability.

Education

None in Business Admin

University of Maryland

1982

Business Admin

Chicago City College

1981

Business Admin

Pikes Peak Community College

1980

Defense Department EO Manag.Institute

1980

High school diploma or GED

Skills

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B2B

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Cold Calling

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Prospecting

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Business Development

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Outside Sales

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German

•

Sales Management

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Salesforce

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Financial Report Writing

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Account Management

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B2B Sales

•

Event Planning

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Negotiation

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Pricing

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Management

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Program Development

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Hotel experience

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Supervising experience

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Presentation Skills

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Logistics

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Direct sales

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Recruiting

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Customer service

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Marketing

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Microsoft Office

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Leadership

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Inventory control

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Digital marketing

•

Purchasing

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Accounting

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Microsoft Excel

Languages

Spanish - Expert

German - Intermediate

Military Service

Branch: US Army

Service Country: United States

Rank: E-6/Staff Sargent

Logistics NCO

Equal Opportunity/Organizational Effectiness NCO

Commendations:

Honorable Discharge

-Army Service Ribbon

-Overseas Service Ribbon (2)

-Good Conduct Medal

-Army Commendation Medals

-Humanitarian Service Medal (Marshall Island Clean Up)

-NCO Professional Development Ribbon (2)

-National Defense Service Medal

Assessments

Sales skills — Proficient

August 2021

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I also speak English and German.

* I lived 10 plus years in Germany.

I also bring to the table international sales/marketing experience.Such as:

- Panasonic - Regional Sale Manager

- Kenwood Germany - Regional Sales Manager

- US Army Europe - Equal Opportunity and Organizational Effectiveness NCO

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