Entry Specialist Records, Revenue Cycle Specialist
Resume:
Dedicated professional with proven performance in management,
leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
CAREER OBJECTIVE
REVENUE CYCLE SPECIALIST
Amazon Care, Seattle, WA / Apr 2022 - Present
CUSTOMER SERVICE & QAPF CHAT - HOME BASED
Neiman Marcus, Seattle, WA / Sep 2017 - Apr 2022
OFFICE MANAGER / MEDICAL RECORDS SPECIALIST
Georgia Mountains Health, Dalton, GA / Mar 2009 - Jul 2017 EXPERIENCE
Responsible for assisting with electronic records integrity, access, release initiatives, and audits, including the legal medical record and
designated record sets throughout units and teams.
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Responsible for ensuring accurate analysis of records being released,
and assists with the prevention of unauthorized disclosures.
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Ensures records released meet HIPAA requirements, as well as other
federal and state laws and regulations with regard to privacy and access.
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• Answering inbound customer service calls.
• Check employee calls for performance and accuracy.
• Chat QA helping with customers and employees
Compiled and maintained patients' medical records to document condition and treatment and to provide data for research and cost control and care improvement efforts.
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• Scheduled medical appointments for patients.
Entered data, such as demographic characteristics, history and extent of disease, diagnostic procedures and treatment into computer.
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Maintained all employee files from interview, hiring, and termination.
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• Planned all events for employee.
• Training of new hires and employee procedure changes. *******@*****.***
Seattle, WA, 98198
UNIVERSITY OF TENNESSEE
Chattanooga, TN
Business Administration (May
1990)
EDUCATION
Report Preparation and
Presentation
Accounts Payable and Accounts
Receivable
Quality Evaluation
Revenue Cycle Management
Oracle Business Intelligence
Timing Optimization
Best Practices and Standards
Information Updates
Insurance Benefits Understanding
Medical Terminology Knowledge
ADDITIONAL SKILLS
DATA ENTRY SPECIALIST / MEDICAL RECORDS
M I C H E L L E B R A D F O R D
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