Support Agent Customer Service

Wood Herby Levasseur

**** ******** ******, ********* ** 33023

Phone :954-***-****

Email : **********@*****.*** / **********@*****.*** PROFESSIONAL EXPERIENCES

World Atlantic Airlines, Miami FL (12/18 – 01/22)

Stockroom Clerk

Inventory & Database Manager for the aircraft parts Cuirs Hawtan Leather LLC, Boston (03/16– 10/18)

Inventory & Database manager assistant

EVERISE / AGERO, INC (2015-2016)

Customer service Rep / Roadside assistance Dispatcher. VERIZON (2014-2015)

Customer Service Representative

LIVEOPS (2010-2014)

Customer Service for Clients (Victoria ‘secrets & NIKE ) ARISE (2010-2014)

Turbo Tax Support agent

Customer service rep for Client Disney World

EDUCATION

University of Colorado

- Certificate in Cyber security for Business.

- Computer Science department

State University of Haiti

- Living languages

- Education Department

Montana State University (MSU), Bozeman, Montana, USA Certificate in Teaching Excellence and Achievement (TEA) Education Department

LANGUAGE AND COMPUTER SKILLS

Languages

Haitian Creole (Mother Tongue)

French (Second Language)

English (Advanced)

Spanish (beginner)

Computer

Word

Excel

access

Power point

Publisher

Internet

Windows

Outlook

APTITUDES

Capacity to learn fast

Time- management skills

Ability to work under pressure and under supervision

Adaptable and flexible

Multi-task skills

Solve-problem skills

Troubleshooting skills

HOBBIES

Music / Reading / movies

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