Assistant Manager Operations

ANDRE MCCLAIN

**** ********** *** **********, ** 95835

916-***-**** ********@*****.***

Looking for that one place I can call my career

SKILLS

• Communication, listening, development,

training, leadership

• Able to build a strong culture for team

boosting and positive morale

• Promoted within a 6 month period • Relationship builder

• High degree of initiative and strong planning

skills

• Can achieve any goal set in front of

me

PROFESSIONAL EXPERIENCE

Jet Delivery LLC (3rd party company through Amazon) Sacramento, CA

October 2020 to April 2022

Operations Manager

• Managed a team between 80-100 drivers. 4 managers. 2 dispatchers.

• Interviewed, hired and trained new employees to Golden Logistic standards

• Kept track of maintenance on 43 vans for oil changes, tires, services, damages, etc.

• Followed daily metrics to ensure that we were hitting our daily goals

• Used cortex to track drivers, location, hours, packages delivered

• Knowledgeable in CA DOT regulations and laws for driving

• Making sure drivers are following safety guidelines, daily

• Prepared weekly schedules/managed drivers’ hours

• Payroll

• Dealt with insurance and medical claims

• Stayed current on any new safety updates or

regulations/weekly meetings

• Communicated with various vendors

• Daily safety meetings with my team, and areas that needed to improve on

Amazon

West Sacramento, CA

May 2019 to October2022 Assistant Manager

• Built relationships with 15 different companies

• Proficient in using Microsoft Word, Excel, PowerPoint

• Trained and developed a team of 20 employees at a time

• Ensure packages for each company got out on time, while following safety guidelines

• Wrote daily reports to give reasons on what we need to improve on to hit daily goals

• Followed up with each company daily to assist them with any problems they may have or goals they needed to reach

• Tracked up to 300 drivers a day to make sure they were following proper procedures while on the road

• Communicated and planned with various departments under Amazon to make sure we were all on the same page with one goal

• Tracked metrics to make sure we were hitting our numbers

• Trained shift assistants and driver trainers

EDUCATION

High School Diploma

Elk Grove

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