Customer service. Remote work experience. Organizing, time management

Reece Fist

I have very good time management skills. I have previously worked in customer service which has helped me communicate with customers quite easily. I also have experience with helping people over phone or text. I always have a positive attitude when it comes to any situation. I also enjoy being very organized and keeping a very positive attitude in my place of work.

937-***-**** lola ***@*****.***

WORK EXPERIENCE

Dunkin’ Donuts/ Baskin Robbins — Crew Member

ResCare — Direct Support Person (DSP)

RDI — Tele-Sales

EDUCATION

Southern Hills Career & Technical Center — Certi cate of Completion- Cosmetology Eastern High School — High School Diploma

09/2019 to 09/2020, Mt. Orab, OH

Quickly and e ciently making food and drinks for customers. Taking customers orders. Handling Money. Keeping work space clean and neat. Sanitizing tables and counters frequently throughout the shift. Helped new crew members learn how to make food and drinks.

09/2020 to 05/2021, Williamsburg, OH

Helped individuals in the home live their lives as independently as possible. Cooked meals, helped individuals perform personal hygiene, participated in educational and brain stimulating activities with the individuals. Helped individuals into and out of bed (if necessary). Clean and sanitized the home throughout the day. Kept home very tidy. 05/2022 to Present, Milford, OH

Reaching out to customers who have decided to cancel their services with DirecTV. Figuring out the customers pain to better understand their decision to leave DirecTV. Building rapport with customers and relating to them. Educating customers on the products DirecTV has to offer. Applying discounts to their account to help with their billing. Help with any technical issues the customer may be having with their equipment. Advocating for DirecTV and helping customer understand why it is the best option for them for their TV service. 08/2018 to 05/2020

07/2007 to 05/2020