Customer Service Bartender

TA

THIAGO AGUDELO

(H) 415-***-**** *****.****@*****.*** 1410 Steiner St. M2PH2G San Francisco CA 94115

PROFILE

Highly organized, talented and professional person with 4+ years experience in Restaurants and Bars industry, qualified to provide exceptional customer service.

SKILLS

Bar management experience. 3 years at Dorfkneipe at a City with tourism as a main economy activity Villa De Leyva, Colombia

Conversational skills

Positive outlook and outgoing personality

Employee relations

Detail oriented

Point of sale knowledge

Food and beverages pairing

Sales increase experience with wine and cocktails

BOTTEGA / SERVER / MAY 2022 – CURRENT JOB

Serve customers according to the restaurant style following determined steps of service

Memorized wine, liquors and cocktails

Manage tables efficiently guaranteeing an exceptional dining experience to customers

BOTTEGA / BARTENDER / JULIO 2022 – CURRENT JOB

Liquor and wine inventory-ordering

Prepare drinks according to Bottega standards

Recommend specials and serve customers sitting at the bar seats

Fast paced environment where bartender multitask preparing drinks for all servers’ sales in dinner shifts up to 15.000 USD revenue while taking orders, manage cash and cc payments

ACQUOLINA RISTORANTE / SERVER / SEPTEMBER 2021 – APRIL 2022

Promote weekend specials

Manage open table application performing host position

Solving Square software problems

Follow Covid-19 procedures according to City mandates

Performing server duties including making cocktails and supporting the team with bussing and running food when needed

DORFKNEIPE BAR / OWNER-MANAGER / JUL 2017 – MARCH 2020

Built responsible and professional hospitality team and ensured staff were well-trained and consistently supported

Manage daily bar operations, including menu creation, inventory management, loss prevention and budget

Marketing duties creating promotional events

EDUCATION AND TRAINING

High School Degree/ Reyes Catolicos / Bogota, Colombia.

Biologist, Universidad Jorge Tadeo Lozano, Bogotá, Colombia.

CARPENTER, Escuela de artes y oficios Santo Domingo, Bogotá Colombia

REFERENCES

Nick Patakos, Bar manager at Bottega Restaurant, Valencia street, San Francisco, CA.

Cell: 917-***-****

Marco Avila, General manager at Acquolina Restaurant, Northbeach, San Francisco, CA.

Cell: 415-***-****

Contact this candidate