Customer Service, Compliance Analyst
Resume:
Cypress, Texas *****
************@*****.***
Shannon Manen
SKILLS
Extensive knowledge of Microsoft Office software, compliance reporting, licensing regulation and verification, accounts payable and accounts receivable, organizational policies, data acquisition and communication, first aid and CPR certified. EXPERIENCE
TrueNorthCompliance, Inc., Houston, Texas — Compliance Analyst June 2009 - September 2022
● Capture, track, and manage compliance data pertaining to facilities, Department of Transportation/driver qualification, Occupational Health and Safety Administration, training, endorsements and evaluations.
● Enter appropriate data into record-keeping system to create or update existing records.
Plant & Machinery, Inc. Houston, Texas — Auction Administrator February 1992 - April 2004
● Travel to industrial auction sites to set up, manage, and tear down remote office.
● Maintain auction catalog items, register attendees, track sales in real time, assist auctioneers during sales, receive and confirm financial transactions, verify and advise tax exemption status, customer service.
● Obtain sales tax permits, verify tax requirements and exemptions with state and local entities.
● Obtain auctioneers’ licensing and verify requirements with state and local entities.
● Create and maintain legal contracts and communication with prospective, current and past clients.
● Accounts payable, accounts receivable.
EDUCATION
Smithville High School, Smithville, Texas — High School Diploma
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