Service Representative Customer

LH

OBJECTIVE

Hard working individual with great dedication and work ethic. Extensive experience in customer service, management, receptionist, child-care, and sales with exceptional warehouse experience. Bubbly personality with goal o

SKILLS

Quick Learner

Computer Proficient

Customer Satisfaction

Results-oriented

Creative Problem Solving

Training and development

LAUREN HORN

PROFESSION OR INDUSTRY

EXPERIENCE

SHIFT MANAGER • RACETRAC • 08/2021 – 7/2022

Maintained inventory in a neat and organized manner. Fostered positive and professional relationships with co-workers and guests. Supported the general manager in overseeing the operations and sales, also managed food safety regulations.

MANAGER • FUZZY’S TACO SHOP • 03/2019 – 03/2020

Managed all incoming kitchen produce orders, also managed liquor orders, managed cashiers, trained new employees,

Managed each money till and safe money each day.

SERVER • PECAN PLANTATION COUNTRY CLUB • 06/2018 – 01/2019

Distributed food and drink orders, set up for events in the country club as well as take down and clean up during and after events.

RECEPTIONIST • UNITED SBS FINANCIAL • 04/2012 – 03/2015

COMPLETED ALL INCOMING CALLS TO DIFFERENT DEPARTMENTS, COMPLETED ALL BILLING STATEMENTS, WORKED WITH ADMINISTRATORS AND ASSISTED IN DOCUMENTS TO BE FILED, RAN ERRANDS FOR OWNER UPON REQUESTED.

CASHIER, ORDER SPECIALISTS, SALES • NORTHERN TOOL + EQUIPMENT • 08/2008 – 03/2012

COMPLETED CUSTOMER PURCHASES, MANAGED PLACING SPECIAL ORDERS AND RECEIVING ORDERS, MANAGED PRICE CHANGES THROUGHOUT STORE WEEKLY, ASSISTED CUSTOMERS ON THE SALES FLOOR PER AS NEEDED.

CUSTOMER SERVICE REPRESENTATIVE • FANSHACK INC. • 09/2007 – 06/2008

COMPLETED ALL INCOMING PHONE CALLS FROM CUSTOMERS CONCERNING ORDERS PLACED WHICH INCLUDED DAMAGED AND/OR COMPLAINTS AND FREQUENT ASKED QUESTIONS.

CAREGIVER • TRAINING DEPOT LEARNING CENTER • 08/2004 – 06/2007

MONITORED MULTIPLE AGES FROM NEWBORN TO PRESCHOOLERS AND PROVIDED ONSITE TRAINING FOR NEW CAREGIVERS. EFFECTIVELY CONTROLLED THE RELEASE OF EACH CHILD TO DESIGNATED PARENT OR GUARDIAN EACH DAY. BUILT RELATIONS WITH PARENTS BASED ON CHILD/CHILDRENS DAILY PERFORMANCE AND BEHAVIOR.

EDUCATION

HIGH SCHOOL DIPLOMA • CLASS OF 2007 • CROWLEY HIGH SCHOOL

VOLUNTEER EXPERIENCE OR LEADERSHIP

Did you manage a team for your club, lead a project for your favorite charity, or edit your school newspaper? Go ahead and describe experiences that illustrate your leadership abilities.

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