Customer Service Store Supervisor

DIVYA HV

D/o vijay

No *** hemavathi buliding rs palya kammanahalli

Bangalore 560033

Mob:888-***-****

Email ID: **********@*****.***

Manage tasks and improve on my skills sets. Also to secure a position which would enable me to broaden my current skills challenge my various abilities in Retail Industry.

PROFESSIONAL EXPERIENCE

1. Godrej nature basket Retail Ltd.,( supermarket) (14 July 2014 to 17.02. 2022)

Indira nagra

Bangalore

Job Profile- Store Supervisor & Duty Manager

Job Description:

1.Achieving the daily sale targets as per budget

2.Maintaining high level of Customer Service

3.Controlling the shrinkage on daily, weekly and on during stock take as per monthly basis

4.Handling the Inventory Management as per store level

5.Handling Team Management{people}

6.Ensuring the department's display is as per the standards

7.SOP compliance as per retail standards

8.Development of Store and marketing offering, and product knowledge operational staff

9.Completion of all administrative paperwork during scheduled shift.

10.Attend mandatory Staff Meetings and Staff Training Sessions

11.Periodically, inspect and inventory control management as PI(perpetual Inventory)

12.Operating point of sales register.

13.Attending customers’ concerns, queries & issues and resolving the same at earliest.

14.Stock inward, Outward and ensuring the expired and damaged products to be sent to Ware House.

ACADEMIC QUALIFICATION:

Sl No

Course

Board/University

Result

Year

1

BA

MANGLORE University

Completed

2012

2

PUC

Pre University Board

Completed

2010

3

S.S.L.C

Karnataka Board

Completed

2007

CORE COMPETENCIES:

1. Have good working knowledge in retail sales and Outlook Express.

2. Good communication and presentation skills.

3. Independent as well as team player, optimistic& self-motivated.

4. Honest, Sincere and Hard worker with high level of Integrity.

HOBBIES:

Listening Music, reading books on online,

PERSONAL PROFILE:

NAME : DIVYA HV

FATHER’S NAME : VIJAY HR

DATE OF BIRTH : 18.01.1991

GENDER : FEMALE

PERMANENT ADDRESS : AS ABOVE MENTIONED

NATIONALITY : INDIAN

RELIGION : HINDU

MARITIAL STATUS : SINGALE

LANGUAGES KNOWN : KANNADA, ENGLISH & HINDI TAMIL TELUGU

DECLARATION:

I hereby declare that the information provided above is true to the best of my knowledge and nothing has been concealed distorted.

Thanking you,

Yours truly,

Date:

Place: BANGALORE (DIVYA HV)

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