Warehouse Associate Customer Service

Christian Trejo

909-***-**** I ***************@*****.*** I Rialto,CA 92376

SUMMARY

- Accomplished Team Leader recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Proficient in maintaining constant workflow, Having a high standard of one's work and keeping a balance of tasks presented.

SKILLS

● Issue and conflict resolution • String Attachment Procedures

● Decision-making • Musical Instrument Repair

● Multitasking • Guitar Parts Replacement

● Basic math • Excellent Listener

● Quick-learner • Supervision/ Training

● Basic Computer Skills

EXPERIENCE

1) Team Manager, Round Table Pizza,Inc, June 2021-October 2021 Fontana, CA

● Delegated work assignments and prioritize tasks

● Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service

● Recorded all customer complaints in an internal database

● Designated break times, daily tasks, and positions to make the workflow more consistently throughout the day

● Followed protocol for intake and accounting of large sums of cash and numerous card transactions

● Opened Up the store at an early hour, which includes receiving products from delivery drivers and making sure our products were up to our standards. 2) Warehouse Associate, XPO Logistics. November 2020-June 2021 Bloomington,CA

● Picked and prepared numerous daily shipments in a controlled atmosphere warehouse environment

● Loaded and unloaded materials by hand or with equipment to help my team meet work demands

● Checked package to verify good quality, no damage and acceptable appearance.

● Maneuvered palletized loads to and from production areas, to shipping, labeling and quality control areas.

● Received deliveries, scanned packages, and updated orders in an internal database. 3) Customer Service Associate, Round Tables Pizza, Inc, October 2019-October 2020

● Delivered fast,friendly and knowledgeable service for routine questions and service complaints.

● Measured, mixed, and prepped raw materials according to company specifications and recipes.

● Followed Restaurant guidelines in regards to food safety and hygiene to prevent illness.

● Created 75 pizzas per shift by topping pizzas with ingredients per customers orders. 4) Material Handler, Fender. March 2022 - August 8

● Handled fragile gear

Christian Trejo

909-***-**** I ***************@*****.*** I Rialto,CA 92376

● Coordinated outbound delivery for shipping

● Comuncated with supervisors and Inspector about product EDUCATION

High School Diploma

Eisenhower Senior High School, Rialto CA June 2019

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