Data Entry Customer Service
Resume:
Engelwood Fl *****
**********@*****.***
Layla Megna SKILLS
Customer service, bilingual, effective written and spoken communicator, problem solver, time management, punctuality, flexibility, organized, dedication, team player, fast learner, detail oriented, reliable, leader
EXPERIENCE
Suresky Chrysler, Jeep, Dodge, Ram, Hyundai, Genesis, Goshen NY — Receptionist/Customer Service/Keyroom personnel/Cashier
June 2017 - April 2019, March 2020- August 2021, January 2022- August 2022
●Greet and assist customers on the phone and in person. Employee of the month.
●Facilitate polite, professional connections between the customers and the dealership.
●Manage secured processing keyroom - check in/out keys and dealer plates.
●Cashier-process high volume and high-dollar transactions. Organize documents.
●Liaise between customers, problem solve, COVID screening. Train new employees.
●Book/modify appointments and follow up with customers. Data entry via Excel.
●Provide information on a wide range of products and service.
Roeder’s Ark Veterinary Hospital, Otisville NY — Animal Care Personnel
June 2013 - October 2018
●Provide supportive and healing care for inpatient and rescue animals including dogs, cats, and small animals.
●Monitor inpatients for signs of improvement or decline, post-op recovery, and deliver necessary care.
●Clean and restock animal enclosures, exam/surgery/x-ray rooms, and waiting area.
Free Spirit Nature Camp, Westtown NY — Camp Counselor
June 2014 - August 2015
●Provide an adventurous yet safe environment for children in a nature-based day camp on a farm. Engage, mentor, and inspire children from five-twelve years old.
●Supervise and nurture children during daily, weekly, and special activities.
●Tailor individuals’ experience based on age, ability, and medical/dietary needs.
●Educate children about nature, animals, survival skills, and conservation.
EDUCATION
SUNY Stony Brook University, Stony Brook NY- BA in Political Science December 2021
Minisink Valley High School, Slate Hill NY — Advanced Regents Diploma
AWARDS, ACHIEVEMENTS, AND MEMBERSHIPS
Honors Program OCCC: ECCEL Leadership Eleanor Roosevelt Center
Seal Of Biliteracy- Bilingual (Spanish/English)
National Society of Leadership & Success, Pi Sigma Alpha, Political Science Society
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