Customer Service Technician
Resume:
Roy Collins
Hollister, FL *****
********@*****.***
Willing to relocate to:
Work Experience
HVAC Service Technician
self-employed - Hollister, FL
September 2017 to Present
Perform many types of repairs and maintenance in both commercial and residential environments. Complete all work to and above the expectations of my customers. Education
Vocational college
High school diploma or GED
Skills
• Service Technician Experience
• Refrigeration
• HVAC/R
• Automotive diagnostics
• HVAC
• Plumbing
• Mechanic Experience
• Brake Repair
• Automotive Repair
• Troubleshooting
• Electrical Experience
• Low Voltage
• Blueprint Reading
• Mechanical Knowledge
• Fabrication
• Equipment Repair
• Carpentry
• Welding
• Maintenance
• Boiler
• Facilities Maintenance
• Management
• Handyman
• Sales
• CMMS
• Microsoft Office
• Data collection
• Schematics
• Appliance Repair
• Quality Assurance
• Plasma Cutting
• Pipe threading
• Painting
• Power tools
• Forklift
• Retail sales
• Electrical wiring
• Generator repair
• Negotiation
• Customer service
• Communication skills
• Field Service
Military Service
Branch: United States Army
Service Country: United States
Rank: E4 Specialist
February 1997 to February 2000
Served as a mechanized infantryman. Primarily performed the duties of a crewmember on a Bradley Fighting Vehicle, both as a driver and as a gunner. Trained new incoming soldiers on the proper inspection, maintenance, and repair of the BFV.
Commendations:
Army Expeditionary Medal
Army Service Ribbon
Army Achievement Medal x2
Certifications and Licenses
EPA Type III
EPA Certification
Journeyman HVAC
Journeyman License
Gas Fitters License
HVAC Certification
EPA Type II
Assessments
Basic maintenance and repair — Expert
July 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Expert
Mechanical knowledge — Highly Proficient
July 2022
Understanding and applying mechanical concepts and processes Full results: Highly Proficient
Work style: Reliability — Expert
July 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
HVAC technician — Proficient
July 2022
Designing, implementing, and troubleshooting commercial HVAC systems Full results: Proficient
Attention to detail — Highly Proficient
August 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Teamwork: Interpersonal skills — Proficient
August 2022
Responding to challenging team situations at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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