Nursing Assistant Customer Service

Monique B r umfield

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D r . A p t 1 6 8, N e w b e r r y, F L 3 2 6 6 9

P H O N E : ( 3 5 2 ) 2 8 3 - 9144 m o n i q u e b j r i c h @ y a h o o . c o m Country of Citizenship: United

States of America

Availability:

Job Type: Permanent, FT

P ROFESSIONAL

S UMMARY

Compassionate & service-focused nursing assistant with 15 + years of proven patient-care experience in diverse healthcare settings. Seeking the opportunity to obtain a position as an administration professional, while being able to utilize my skills & strong educational background in providing quality patient/customer – centered services.

E D U C A T I O N — EXPERIENCE

Express Training Services - 02/2003

Gainesville, FL United States

Certified Nursing Assistant

Major: NURSING Minor: Geriatrics

Relevant Coursework, and

Certifications: CPR and First Aid,

HIV/AIDS

Eastside High School- 06/2000

Gainesville, FL United States

High School Diploma

Major: State Required

PROFESSIONAL SKILLS &

TRIANINGS —

- Proficiency in Microsoft Office

Suite (Word, Excel), EMR

- Attention to detail and

organizational skills

- Ability to multi task and work

independently

- Communicate effectively (Oral

& Written) Interacting w/ persons

via phone or in person

Better Quality Bookkeeping & Tax Prep- 01/2016 - Present Gainesville, FL 32606

Licensed Tax Preparer

Okay to contact this Supervisor: Yes

Duties: Perform many accounting, customer service and organizational tasks to help maintain the financial health of clients. Informing clients or employers on the tax preparation process. Collecting relevant financial records, including pay stubs and income statements. Inputting data from financial records into tax return software or databases

Monique’s Candy Land – 01/2016 - Present

Gainesville, FL 32606

Owner/Operator

Okay to contact this Supervisor: Yes

Duties: Performs accurate documentation of client interactions and interventions. Educates and orients client and family to the unit structure.

UF Health Shands – 06/2009-02/2011

Certified Nursing Assistant

Okay to contact this Supervisor: Yes

Duties: Provide resident-centered nursing care and daily living assistance by performing a variety of duties to care and comfort patients requiring medical services.

P ROFESSIONAL

REFERENCES

Carmelia Speed Healthcare Gainesville, Fl P: 352-***-**** Dontanya smith Law Enforcement Gainesville, Fl P: 352-***-**** Regla Exavier Management Gainesville, Fl P: 352-***-**** Chanda Mayes Legal Consultant Gainesville, Fl P: 352-***-****

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