Sales Associate Customer Service
Resume:
Brenda I. Stepanek
Greenacres, FL *****
**************@*****.***
Objective
Seeking a career in landscaping design and horticulture Area of Strength
Bilingual
Customer service skills
Math
Communication
Creativity
Hard worker
Organizational skills
Time Management Skills
Phone and email correspondence
Professional Employment
Marshalls, TJX Stores Royal Palm Beach, FL October 2020 to present Sales Associate
Work as a cashier. Verify that all items selected are accounted for. Provide excellent customer service for both English and Spanish speaking customers. POS system, process both sales and returns, verify monies received. Handle important documents from customers such as State ID's and Drivers Licenses. Offer TJX Rewards Credit Card and explaining customers its advantages including 5% rewards on purchases and a onetime 10% discount upon approval.
Stein Mart, Inc. Royal Palm Beach, FL July 2018 to November 2019 Sales Associate
Provided excellent customer service by helping customers locate items in the store and answering any questions related to our inventory and merchandise. Cashiering duties including POS system and promoting the store credit card including its advantages. Recovery of all areas, merchandising in areas such as jewelry and accessories.
Palm Beach County Library Delray Beach, FL June 2007 to November 2009 Library Associate I
Worked as library associate, aiding patrons such as checking out materials to patrons on loan, answering questions about materials, issuing library cards, answering phones, reshelving materials and assisting librarians in whatever way was needed. Assisted librarians with research. Provided administrative support. Education
Palm Beach Atlantic University May 1999
Master of Business Administration
University of Puerto Rico May 1994
Bachelor of Business Administration
Major Accounting
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