Loan Processor Administrative Assistant

Verdie Rochelle Sessions

408-***-**** • ***************@*****.***

Mortgage Professional

Loan Processor/Loan Processor Manager/Condo Project Underwriter CORE COMPETENCIES

• 4 years managerial experience in highly competitive environments, where production and quality were high priorities.

• 6 years experience processing conventional mortgage and non-conforming loans.

• 7 years underwriting condo projects.

• Highly self motivated work ethic, with the ability to adapt to fast changing and diverse environments.

• Solutions oriented team player well equipped to interact with clients, peers and executives.

• Ability to prioritize work, while adhering to deadlines.

• Outstanding communicator: written and verbal.

CAREER EXPERIENCE

Condo Project Underwriter

• Reviewed, analyzed and conditioned for documents included but not limited to budgets, ground leases, title reports, building inspection reports, condo declarations, appraisals, insurance, and litigation documents.

• Assured the condo project and related documents met Fannie Mae, Freddie Mac, FHA, VA, NON-QM, non-warrantable credit policy, and secondary market investor requirements.

• Wrote risk analysis for the exception process for non warrantable condo projects.

• Created and implemented procedures for the condo department.

• Served as a condominium subject matter expert to processors, underwriters and loan officers.

• Performed quality control audits on files.

Loan Processor Manager

• Managed a team of 8 loan processors.

• Consistently exceeded monthly funding goals for each associate.

• Conducted weekly training and staff development.

• Frequently meet with branch manager, sales staff and processing staff to ensure monthly goals would be met.

Loan Processor

• Processed Conventional and Non-Confirming purchases, refinances, loan modifications, short sales and deed in lieu.

• Calculated income, debt to income ratios, verified assets, verified employment, analyzed credit reports.

• Pre-Underwrote conditions based on underwriting guidelines prior to submitting the file to underwriting.

• Maintained working knowledge of residential mortgage sales, marketing techniques, laws and regulations, title and appraisal reviews, lending and loan origination.

• Approved documents and issued final approvals on loans.

• Performed quality control audit on files.

• Created and implemented training for team members and new associates. Proficiency Coach

• Worked with 24 associates and 3 Team Managers to administer performance management by diagnosing improvement opportunities.

• Provided effective direct feedback, coaching, training, professional development and corrective action plans.

• Collaborated with team managers to train associates on proficiency gaps.

• Assisted associates with time management of their pipelines, to meet monthly funding goals, and quality target on customer calls.

Administrative Assistant

• Coordinated travel arrangements, scheduled meetings, training sessions, and special events for various departmental staff and management.

• Prepared and tracked expense reports.

• Oversaw the training of administrative staff.

• Performed weekly payroll functions, including time off requests.

• Composed and edited correspondence for director’s signature.

• Screened and distributed confidential documents, correspondence, phone calls and emails.

• Implemented new filing system and mail room procedures. Manager

• Ensured clients were provided with the highest standards of customer service.

• Handled sensitive and confidential issues in a professional manner.

• Maintained accurate records for cash control with Front Desk staff.

• Training and staff development.

• Schedule management with staff and clients.

CAREER HISTORY

10/2020 - 7/2022 Condo Project Underwriter Sprout Mortgage 3/2015 -10/2022 Condo Project Underwriter Bank of America 7/2013 - 3/2015 Loan Processor Bank of America

2/2012 - 7/2013 Proficiency Coach Bank of America

5/2011 - 2/2012 Loan Processor Bank of America

1/2008 - 3/2010 Quality Assurance New United Motors Manufacturing 1/2008 - 12/2008 Administrative Assistant CE2 Staffing 8/2004 - 12/2007 Loan Processor Manager Alliance Bancorp 9/2003 - 7/2004 Manager Burke Williams Day Spa

5/2000 - 9/2003 Administrative Assistant Abovenet

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