MINHHOANG NGUYEN

*** ****** **** ** ● Herndon, VA 20170

adslxv@r.postjobfree.com ● 703-***-****

EDUCATION

George Mason University - Fairfax, Virginia May 2000

Bachelor of Science in Decision Science & Management Information Systems

Clearance - Public Trust

TECHNICAL CERTIFICATION

ZCCA-PA (Zscaler Certification Cloud Administator Private Access) Feb 2021

ZCCA-IA (Zscaler Certification Cloud Administator Internet Access) Jan 2021

CCNA R&S (Cisco Certified Network Associate), ID#: CSCO12310772 Jan 2016

CCNA Security (Cisco Certified Network Associate) Jan 2016

VMware Professional 6 – Network Virtualization

Microsoft Certified Technology Specialist Windows 7, Configuration

Microsoft Certified IT Professional (MCITP)

TECHNICAL EXPERIENCE:

Cisco WAN/LAN Network and Routing Protocols including OSPF, EIGRP, IGRP, RIP/RIPv2, etc.

Cisco Security design and implantation experience with Cisco Secure, AAA, TACACS+, Cisco/RSA RADIUS, ACL Design, NAT/PAT, including deployment on Cisco Routers and Firewalls.

Remote Network Access including PPP, ISDN PRI/BRI, and Dial-Backup (Dial on Demand Routing).

Network System Architecture and Implementation including cabling, network failover and redundancy, disaster recovery, etc.

Knowledge of IDS/IPS and firewall technology.

Cisco Network Switch Architecture and design including VTP, VLANS, and QoS.

Experience with unicast, multicast technologies.

Cisco VoIP Experience, including Cisco Call Managers, Unified Messaging.

Network Systems Monitoring and Reporting Expertise including Microsoft Performance Monitor, Cisco Works, Solarwinds, Wireshark, Catools, Syslog, using protocols like SNMP, WMI, and RMON.

Server, and PC Setup Planning and Rollout Expertise on Compaq\HP Servers and workstations using desktop imaging products such as Norton Ghost.

PROFESSIONAL EXPERIENCE

Zscaler Network Engineer, CACI Feb 2022 – Present

Sr System Engineer/Network Engineer, Leidos June 2019 – Feb 2022

Responsible for managing and configuring Cisco routers ASR1001X, 4321, Cisco switches 4500, 3750, 3850, 9300, c1000, ASA2110, 2130.

Upgraded Cisco IOS.

Worked on FAA GFE WAN project.

Developed network diagrams in Visio.

Implement HSRP,EIGRP, BGP, Static Routes, Vlan, FIPS,GRE, SPAN, baseline configuration, etc.

Implement IPSEC VPN, NAT, ACL on Cisco ASA firewall.

Added switches to switch stacks.

Assisted users with various network issues

Network Administrator, TechnoCrafts May 2019 – June 2019

Responsible for managing and configuring Cisco routers, Cisco switches.

Network Engineer IV, ABBTECH-Leidos July 2017- Feb 2019

Worked on various network, projects included, designed, configured and implemented with Cisco networking gears.

Responsible for project documentations and network devices inventory.

Developed network diagrams in Visio.

Configured and support Cisco ASA.

Implemented an IPSEC VPN

Network Management Lead, Digitalspec January 2017 – July 2017

Network Service Request Vetting

Review and QA firewall rules and RAF (Risk Assurance Form).

Support Release Request whenever it comes up

Review of document deliverables of other FSA (Financial Student Aid) partners.

Review and give feedback on network diagram includes LAN, WAN.

Review and give feedback on NGDC (Next Generation Data Center) Telecommunications Plan.

Research, write and submit a white paper on network related matters for clients.

Identify risks/issues and develop recommendations for resolution.

Senior Network Analyst, Moddis March 2016 – June 2016

Responsible for managing and configuring Cisco routers 2921, 2911, 3825, Cisco switches 4500,3560,2950, Nexus 5545.

Configuring Routing Protocols including OSPF, Static route.

Administrating F5 load balancers

Configuring and set up Standard Access-lists, Extended Access-lists, Remote Access VPN, Site to Site VPN with ASDM on firewall Cisco ASA 5505, 5510.

Supported corporate wide by providing expertise in Cisco switching, routing and network security services.

Created Documentation for current and future network infrastructure, including diagrams, project plans, and

technical procedures.

Accepted Help Desk inquiries via phone calls, email and in-person with network issues.

Network Administrator / Engineer, AIR – Contract– Reston, VA Jan 2014 – March 2016

Responsible for managing and configuring Cisco routers, Cisco switches.

Worked with Linux

Configuring and set up Standard Access-lists, Extended Access-lists.

Supported corporate wide by providing expertise in Cisco switching, routing and network security services.

Engineered and architected a network infrastructure redesign being the principle engineer responsible for the project.

Created Documentation for current and future network infrastructure, including diagrams, project plans, and

technical procedures.

Accepted Help Desk inquiries via phone calls, email and in-person with network issues.

Assigned static IP and dynamic IP addresses through TCP/IP protocol when necessary.

Senior IT Specialist, Steptoe, LLP – Washington, DC Dec 2011 – Dec 2013

Monitor LAN/WAN and device activities using SolarWinds

Provide direction and assist in troubleshooting complex layer 1, 2 and 3 for securing the network

Answer trouble tickets and emails related to network issues

Troubleshoot problems identified in lab testing, network hardware and software applications, and VOIP telephone system

Provided technical support for computers and associated networks in Windows, Microsoft Office.

Senior Tech Analyst/ Network Administrator, ATS – Mclean, VA June 2006– Dec 2011

Supported corporate wide by providing expertise in Cisco switching, routing and network security services.

Engineered and architected a network infrastructure redesign being the principle engineer responsible for the project.

Created Documentation for current and future network infrastructure, including diagrams, project plans, and technical procedures.

Administer ARCserve backup server, checked, changed and sent tapes to off side

Installed Window Server 2008, Active Directory, Peer Domain Controller, Child Domain

Removed Active Directory when needed

Supported and used Active Directory such as created users account through Active Directory 2003/2008,troubleshot Exchange, Files, DNS, Printer servers if necessary, configured email account, set and reset passwords, created public folders, distribution list, group email, added and deleted computers through Active Directory 2003/2008

Was recognized on multiple occasions for exemplary customer service, maintained a high standard of trouble resolution, and going above the call of duty to make sure a customer’s needs are met.

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