Christina R. Rodriguez
Moreno Valley, Ca 92557
adslwn@r.postjobfree.com
OBJECTIVE I would like to obtain a position that utilizes and further develops each of my skills and would allow me to work my way up into a position of more responsibility.
SKILLS Computer Applications*Filing/Editing*Typing 50wpm*Quickbooks
*Excel*Invoices*Management Skills*Answer multiple phone lines*Customer Service
EXPERIENCE
Robert H. Peterson Co.- Warranty Administrator Lead Industry, CA
Cornerstone staffing/Hired on April 2014 to present
Warranty and service
Responding/sending emails with Distributors/dealers
Looking over claims
Issue credits
Issue return labels, RMA's, Orders under warranty
Answering phones and customer questions on warranty and credits.
Fed Ex System
Freight Quotes
Bill of Ladings
Parts Knowledge
Knowledge of policy and procedure
Conerstone Staffing/Williams Sonoma Load Planner Industry, CA
April 2013 October 2013
Maintain Item Detail
Process international shipments
World ship labels
AS 400 system (pkms)
Reprint, audit, manifest, query
Train others in AS 400 System
Matching right numbers to its destination
Select Staffing/MIQ Logistics Data Entry Irwindale, CA
2012- 2012
Handling batching, matching, and data entry
10 key
Filing
Closeouts
Houdini Inc. - Customer Service Rep./Call Center Fullerton, CA
2011-2011
Conferred with customers by telephone in order to provide information about products and services.
Checked to ensure that appropriate changes were made to resolve customers problems.
Answered multiple phone lines, took messages and routed information to appropriate staff.
Technical support with the websit
EDUCATION Northview High School Diploma 2000
Covina, CA
Northwest College, Medical Assistant - Certificate 2002
West Covina, CA
G&K Management, Fair Housing, AAHA Certificates 2007
Culver City, CA
La Puente Adult School, Medical Billing/Coding - Certificate 2010
La Puente, CA
References available upon request