Customer Service Forest City

Adrian Washington

Jonesboro, AR ***** C: 870-***-**** E: ***************@*****.***

Summary

Knowledgeable and compassionate Nursing staff member with 13+ years of CNA experience. Diligent about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services. Skills

Electronic charting

Medical terminology knowledge

Monitoring fluids

Catheter change and preparation

Grooming and bathing assistance

Patient relations

Infection control procedures

Quality assurance controls

Calm and level-headed under duress

Performing patient intakes

Collecting vital signs

Customer service

First Aid/CPR

Collecting specimens

Experience

CNA 05/2011 to Current

St. Bernard's Medical Center - Jonesboro, AR

Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate. Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests. Documented information in patient charts and communicated status updates to interdisciplinary care team. Collected specimens, monitored vitals and maximized patient comfort. Documented patient intake and dietary requirements and assisted with feeding. Responded to patient alarms and needs-assessment requests to identify course of treatment. Collaborated with interdisciplinary healthcare teams to provide high-quality patient care. Exhibited compassionate care and communication regarding issues surrounding death and dying. Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising. CNA 01/2007 to 06/2010

Crestpark Nursing Home - Wynne, AR

Responded to patient alarms and needs-assessment requests to identify course of treatment. Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate. Documented patient intake and dietary requirements and assisted with feeding. Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising. Education and Training

EACC - Forest City, AR Some College (No Degree)

General Studies

CNA Certification

050165620607E

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