Service Manager Handler
Resume:
Dewayne Thomas
**** *. ***** ****** *****, Bixby, Oklahoma 74008
************@***.***
SUMMARY OF QUALIFICATIONS
Former Operations/ Service Manager
** + years of diverse operations management experience.
Highly motivated and well versed in production efficiencies, sales methods, consumable cost savings, and maximization of resources.
Ability to communicate and interact professionally with various levels of personnel.
Experience
12/2015- 08/2022
Service Manager/ Installation Professional Titan Alarms
Serving the Tulsa to eastern Arkansas region with exceptional professionalism in security sales, installation, and troubleshooting services.
Building relations with various members of commercial/ residential personnel to become better familiar with challenges and restraints to offer solutions and create opportunities.
Managing the daily operation of the installation department developing resources while strategizing ways to meet production goals more efficiently.
Monitoring and reporting installation and sales metrics to upper management.
Achieved quarterly productivity goals set by management throughout employment.
12/2011 – 12/2015
Installation Specialist, ASG Security
Specialized in the install of large camera/ DVR security projects, motion sensors, and complete security systems.
Demonstrating by positive leadership to develop less tenured employees to ensure consistent quality of work.
Creating and leading short and long-term installation strategies to generate maximum profit for the company.
5/2003 – 12/2011
Shipping Foreman/ Material Handler, Valmont Industries
Responsible for managing the accurate shipment of customer orders nationwide throughout daily operations while managing labor utilization to increase bottom line revenue.
Accountable for a safe work environment through the development of strategies focused on accident reduction and ergonomic efficiencies.
Managing inventory controls to minimize shrinkage while achieving turn goals resulting in maximized ROI.
Operating cranes/loaders in a safe manner to prepare orders for shipment by flatbed trailers.
Education
May, 1986
High School Diploma, Sapulpa High School
High School Diploma obtained in 1986.
Skills
Highly motivated.
Purchasing and planning.
Problem solving.
Critical thinking.
Communication
Emotional intelligence.
Process improvement.
Able to grasp new concepts quickly and efficiently.
Punctual and reliable.
Works well in professional environments.
Attention to detail.
Computer software and application knowledge.
Data analysis.
Project Management.
Activities
Highly passionate about the importance of family and personal health. I am regularly involved in charity and Church organized events that benefit the community.
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