OBJECTIVE
To seek employment with an employer who values employee relations and team moral. To grow within a company that offers new opportunities, leadership and strategic training.
SKILLS
Motivation in sales
Meeting operational goals
Territory Management
Professionalism
Internal Communication
YieldStar software knowledge
LRO software knowledge
MRI software knowledge
OneSite software
Nexus payable
Yardi Voyager knowledge
Interior Capital renovations
LATOYA D. HARRISON
PROFESSIONAL MULTI-FAMILY RESIDENTIAL PROPERTY MANAGER
***************@*****.***/828-***-****
EXPERIENCE
PROPERTY MANAGER – AMERICAN LANDMARK – 12/17/2017 – PRESENT
Responsible for managing 230+ unit community
Responsible for leasing workflow and advertisement for the property
Managing resident account ledgers and collecting rent
Processing payable invoices and accounting receivables
Managing vendor service contracts
Resident retention and online reputation
Working closely with the LRO pricing advisor to determine new lease and renewal rates based on the market
Maintaining above 2% of budgeted occupancy
Interviewed and effectively participated in the hiring and termination of employees
Effectively communicating with Regional manager regarding property concerns or CapEx projects
Generating annual operating budgets
Performing above budgeted COI and NOI
PROPERTY MANAGER – RAM PARTNERS, LLC – 10/3/2016 – 11/3/2017
Responsible for managing 200+ unit community
Responsible for leasing workflow and advertisement for the property
Managing resident account ledgers and collecting rent
Processing payable invoices and accounting receivables
Processing and signing 2-party checks for vendor services
Managing vendor service contracts
Resident retention and online reputation
Processing lease renewals and generating new rental rates
Working closely with pricing advisor for new leases and renewals
Interviewed and effectively participated in the hiring and termination of employees
Effectively communicating with the client and Area Vice President with property concerns or CapEx projects
Generating annual operating budgets
PROPERTY MANAGER • BH MANAGEMENT • 09/30/2014 – 10/01/2016
Responsible for onsite leasing workflow and advertisement for the property.
Processing payable invoices
Communicating efficiently with vendors to ensure proper service is provided for the community
Renewal retention and processing renewal pricing
Maintaining daily site operations
Maintaining financials and monthly budgets
Recruiting new team members and equipping them with the tools needed to succeed in their job role
Communicating with regional manager and property owner with community success
Generating new annual budgets and capital projects for the community
ASSISTANT PROPERTY MANAGER • COLONIAL PROPERTIES TRUST • 06/20/2010 – 09/30/2013
Leasing apartment homes to prospective residents
Maintaining resident renewal retention
Managing resident ledgers
Collecting rental payments and reaching company delinquency goal
Collecting bad debt payments
Processing move outs and move ins
Increasing revenue and NOI
Overseeing the property in the absence of the property manager
Training new employees
LEASING CONSULANT • COLONIAL PROPERTIES TRUST • 04/05/2005 – 06/20/2010
Leasing apartment homes to prospective residents
Maintaining resident renewal retention
Organizing community events
Organizing marketing supplies to market the community
Communicating with property manager weekly leasing workflow and suggestive specials
Reaching leasing goals to increase community occupancy
Processing rental applications as well as preparing new lease files
Conducting rental and employment verifications for prospective residents
Recognized as a member of the Million Dollar Sales club in 2008-2010.
Maintaining the cleanliness of the curb appeal
Maintaining the cleanliness of target vacant units for leasing References
References:
Dallas Green:
Regional manager – American Landmark
Cornelious Callaway:
Regional Vice President – American Landmark
Lisa Johnson:
Regional manager for BH Management
Will provide additional references upon request