Kevin

D'silva

+91-816*******

PHONE

adsltl@r.postjobfree.com

EMAIL

Work History

Quality Control, Client Communication, and generating Creative ideas for Corporate Social Media platform

Learned new skills and applied to daily tasks to improve efficiency and productivity.

Identified issues, analyzed information and provided solutions to problems. Accomplished multiple tasks within established timeframes. Maximized performance by monitoring daily activities and mentoring team members.

Developed and initiated projects, managed costs and monitored performance. Met project deadlines without sacrificing build quality or workplace safety. Customer service and Technical Support for Fiber Optic Networks and Services

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Resolved concerns with products or services to help with retention and drive sales.

Learned new skills and applied to daily tasks to improve efficiency and productivity.

Carried out day-to-day duties accurately and efficiently. Collaborated with team members to achieve target results. Used critical thinking to break down problems, evaluate solutions and make decisions.

Identified issues, analyzed information and provided solutions to problems.

Used coordination and planning skills to achieve results according to schedule.

Improved operations through consistent hard work and dedication. Project Supervisor

Customer service and Technical Support

Creative Content Intern

2018 - 2019

2019

2020

Studio 27 l Mumbai

Concentrix India Services l Thane

On Purpose l Mumbai

English

Hindi

Marathi

LANGUAGES

Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals. Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. ADDRESS

Mumbai 401107

CONTACT

SKILLS

Strategic planning

Operations management

Creative merchandising

Project Management

Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.

Communicated with managers of other departments to maintain transparency.

Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

Logistics and Department Manager

2021-2022

Dar es salaam l Tanzania

Education

Subharti Swami Vivekananda

University

2021

Bachelor of Arts

Attention to Detail

Self-Motivated

Problem-Solving

Understanding of logistics

Staff Management

SOFTWARES

Canva

Wondershare Filmora

OBS Studio

Snapseed

Pinnacle Studio

Microsoft Word

Microsoft Excel

Microsoft Power Point

Interests

Cooking

Photography

Traveling

Writing

Contact this candidate