Customer Service Representative

Deborah L Heeger

*** *** ** ****

Phenix City, AL 36870

**************@*****.***

October 8, 1953

Employment:

Livingstons Dept. Store

Youngstown, Ohio

January 1973 – May 1976

Customer service in the childrens department for 3 months.

I was promoted to Assistant Accessory buyer for 1 year. Then I was promoted to a divisional Manager over the Childrens dept, Accessories and Intimate Apparel.

I worked with customers in sales. I made the schedules for the departments I managed. I was active in maintaining the inventory in the store.

Uniforms Unlimited

July 1976 – September 1978

Huntington Beach, California

Assistant Store Manager

I worked as a sales clerk and assistant manager. I sold uniforms and displayed new merchandise.

When the manager wasn’t working, I tallied the sales for the day and sent the totals to the head office.

Act Coupon and Sampling

Cleveland, Ohio

February 1983- January 1985

Set up displays in local grocery stores and distributed coupon booklets and pre-wrapped samples.

Advantage Sales and Marketing

April 2011- February 2013

Columbus, GA

Event specialist. I prepared and distributed samples of food in Walmart and Sams Club.In the process of sampling these products, I had to explain the benefits of each item, trying to get the sale.

Wireless Stop

December 2006- May 2015

Phenix City, Alabama

Family owned cellphone business .I managed the store, hired and train employees.

I worked mainly in sales and customer service. I completed cellphone carriers credit applications and filed contracts. I would make phone calls to cellphone customer service for my customers and resolve problems and issues with their bills.

I worked with our POS system daily for totals and paid the sales tax each month.I ordered and displayed cellphones and accessories.

Ministers Wife

June 1980 – October 2017

Ohio, Missouri and Alabama

I worked with people in all waks of life. I led Vacation Bible School, taught Junior Church and directed church choirs.

Education:

Austintown Fitch High School

Austintown, Ohio

Graduated 1972 in a college prep program.

Youngstown State University

Youngstown, Ohio

September 1972- May 1974

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