Customer Service Data Entry
Resume:
Amanda Meade
Looking for a career and not just a job
Zeeland, MI 49464
**************@*****.***
I am a working professional looking for a rewarding career that allows growth. I’m a team player, a hard worker and help those around me. I’m punctual, reliable and take pride in all that I do. I can work independently as well as part of a team. My skill set is above average and I bring new ideas. I have strong leadership skills and will step in if my help is needed. Authorized to work in the US for any employer
Work Experience
Student
Strayer University - Remote
April 2020 to Present
I have recently started attending school again to obtain my bachelor's degree in Information technology cybersecurity.
Laundry Attendant
Medilodge of Holland - Holland, MI
May 2018 to August 2018
Responsible for laundering both facility linens as well as personal clothing of the residents and getting them back out on the floor in a timely manner. Responsible for picking up the soiled linens and taking them back to the laundry room to be sorted and washed. Operations Manager
7 Eleven - Zeeland, MI
December 2008 to June 2018
Operation of a cash register, stocking and cleaning. Providing fast friendly customer service to guests in the store. Entering the previous days paperwork into the computer, and faxing it to corporate. Accessing the safe to pull deposit and check change. Keeping track of the inventory, checking in all new product and paying the vendors that required COD. Training the new hires and other day to day operations. Machine Operator/Assembler
Techna Plastics - Lehighton, PA
August 2012 to January 2014
Operation of various injection molding machines for plastic conveyor belt parts. Machine Operator
Challange Manufacturing - Holland, MI
August 2010 to August 2012
I worked in the weld department on 2nd shift running robotic welding machines for automotive parts. I was also in charge of making sure no bad parts got through and wound up in our boxes to ship out. Education
High school diploma in Education
Holland High School - Holland, MI
August 2003 to June 2007
Skills
• Machine Operator (5 years)
• Assembly (5 years)
• Pack (5 years)
• Customer Service (10+ years)
• Cash Management (10+ years)
• Stocking (10+ years)
• Cleaning (10+ years)
• Plastics Injection Molding (5 years)
• Laundry (10+ years)
• Quality Inspection
• Retail Sales
• Troubleshooting (6 years)
• Micrometer (3 years)
• Merchandising (10+ years)
• Leadership Experience (10+ years)
• Calipers
• VPN (10+ years)
• Network Support (7 years)
• Operating Systems (10+ years)
• System Administration (10+ years)
• Typing (10+ years)
• Cashiering (10+ years)
• Microsoft Excel (10+ years)
• Microsoft Word (10+ years)
• Google Docs
• Soldering (2 years)
• Warehouse experience
• Order management system
• Inventory control
• Forecasting (5 years)
• Technical Support
• Cybersecurity
• Communication skills
• Time management
• Organizational skills
• Software troubleshooting
• Zendesk
• Customer support
• Data entry
Assessments
Social media — Highly Proficient
January 2022
Knowledge of popular social media platforms, features, and functions Full results: Highly Proficient
Customer service manager — Familiar
January 2022
Managing customer service representatives and resolving customer issues Full results: Familiar
Retail customer service — Familiar
December 2021
Responding to customer situations in a retail setting Full results: Familiar
Written communication — Familiar
January 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
Basic computer skills — Highly Proficient
April 2021
Performing basic computer operations and troubleshooting common problems Full results: Highly Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail skills: Shelf stocking — Completed
July 2019
Measures a candidate's ability to receive and store merchandise or product. Full results: Completed
Call center customer service — Completed
August 2021
Demonstrating customer service skills in a call center setting Full results: Completed
Data entry: Attention to detail — Completed
October 2021
Maintaining data integrity by detecting errors
Full results: Completed
Recruiting — Proficient
October 2021
Managing the candidate sourcing and selection process Full results: Proficient
Customer focus & orientation — Familiar
May 2021
Responding to customer situations with sensitivity Full results: Familiar
Customer service — Familiar
February 2021
Identifying and resolving common customer issues
Full results: Familiar
Warehouse associate — Highly Proficient
September 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Work style: Conscientiousness — Proficient
July 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Work motivation — Completed
January 2021
Level of motivation and discipline applied toward work Full results: Completed
Filing & organization — Familiar
January 2022
Arranging and managing information or materials using a set of rules Full results: Familiar
Retail customer service — Familiar
December 2021
Responding to customer situations in a retail setting Full results: Familiar
Customer focus & orientation — Familiar
May 2021
Responding to customer situations with sensitivity Full results: Familiar
Cashier skills — Proficient
July 2019
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Proficient
Advanced bookkeeping — Familiar
June 2021
Calculating and determining the accuracy of financial data Full results: Familiar
Workplace safety — Proficient
April 2022
Using safe practices at work
Full results: Proficient
Management & leadership skills: Impact & influence — Familiar August 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Familiar
Inside sales — Proficient
August 2022
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Outside sales — Familiar
August 2022
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Familiar
Customer service fit — Highly Proficient
January 2022
Measures the traits that are important for success for customer service roles Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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