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Customer Service Data Entry

Location:
Zeeland, MI, 49464
Posted:
September 16, 2022

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Resume:

Amanda Meade

Looking for a career and not just a job

Zeeland, MI 49464

adsls7@r.postjobfree.com

+1-616-***-****

I am a working professional looking for a rewarding career that allows growth. I’m a team player, a hard worker and help those around me. I’m punctual, reliable and take pride in all that I do. I can work independently as well as part of a team. My skill set is above average and I bring new ideas. I have strong leadership skills and will step in if my help is needed. Authorized to work in the US for any employer

Work Experience

Student

Strayer University - Remote

April 2020 to Present

I have recently started attending school again to obtain my bachelor's degree in Information technology cybersecurity.

Laundry Attendant

Medilodge of Holland - Holland, MI

May 2018 to August 2018

Responsible for laundering both facility linens as well as personal clothing of the residents and getting them back out on the floor in a timely manner. Responsible for picking up the soiled linens and taking them back to the laundry room to be sorted and washed. Operations Manager

7 Eleven - Zeeland, MI

December 2008 to June 2018

Operation of a cash register, stocking and cleaning. Providing fast friendly customer service to guests in the store. Entering the previous days paperwork into the computer, and faxing it to corporate. Accessing the safe to pull deposit and check change. Keeping track of the inventory, checking in all new product and paying the vendors that required COD. Training the new hires and other day to day operations. Machine Operator/Assembler

Techna Plastics - Lehighton, PA

August 2012 to January 2014

Operation of various injection molding machines for plastic conveyor belt parts. Machine Operator

Challange Manufacturing - Holland, MI

August 2010 to August 2012

I worked in the weld department on 2nd shift running robotic welding machines for automotive parts. I was also in charge of making sure no bad parts got through and wound up in our boxes to ship out. Education

High school diploma in Education

Holland High School - Holland, MI

August 2003 to June 2007

Skills

• Machine Operator (5 years)

• Assembly (5 years)

• Pack (5 years)

• Customer Service (10+ years)

• Cash Management (10+ years)

• Stocking (10+ years)

• Cleaning (10+ years)

• Plastics Injection Molding (5 years)

• Laundry (10+ years)

• Quality Inspection

• Retail Sales

• Troubleshooting (6 years)

• Micrometer (3 years)

• Merchandising (10+ years)

• Leadership Experience (10+ years)

• Calipers

• VPN (10+ years)

• Network Support (7 years)

• Operating Systems (10+ years)

• System Administration (10+ years)

• Typing (10+ years)

• Cashiering (10+ years)

• Microsoft Excel (10+ years)

• Microsoft Word (10+ years)

• Google Docs

• Soldering (2 years)

• Warehouse experience

• Order management system

• Inventory control

• Forecasting (5 years)

• Technical Support

• Cybersecurity

• Communication skills

• Time management

• Organizational skills

• Software troubleshooting

• Zendesk

• Customer support

• Data entry

Assessments

Social media — Highly Proficient

January 2022

Knowledge of popular social media platforms, features, and functions Full results: Highly Proficient

Customer service manager — Familiar

January 2022

Managing customer service representatives and resolving customer issues Full results: Familiar

Retail customer service — Familiar

December 2021

Responding to customer situations in a retail setting Full results: Familiar

Written communication — Familiar

January 2022

Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar

Basic computer skills — Highly Proficient

April 2021

Performing basic computer operations and troubleshooting common problems Full results: Highly Proficient

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Retail skills: Shelf stocking — Completed

July 2019

Measures a candidate's ability to receive and store merchandise or product. Full results: Completed

Call center customer service — Completed

August 2021

Demonstrating customer service skills in a call center setting Full results: Completed

Data entry: Attention to detail — Completed

October 2021

Maintaining data integrity by detecting errors

Full results: Completed

Recruiting — Proficient

October 2021

Managing the candidate sourcing and selection process Full results: Proficient

Customer focus & orientation — Familiar

May 2021

Responding to customer situations with sensitivity Full results: Familiar

Customer service — Familiar

February 2021

Identifying and resolving common customer issues

Full results: Familiar

Warehouse associate — Highly Proficient

September 2020

Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient

Work style: Conscientiousness — Proficient

July 2020

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Work motivation — Completed

January 2021

Level of motivation and discipline applied toward work Full results: Completed

Filing & organization — Familiar

January 2022

Arranging and managing information or materials using a set of rules Full results: Familiar

Retail customer service — Familiar

December 2021

Responding to customer situations in a retail setting Full results: Familiar

Customer focus & orientation — Familiar

May 2021

Responding to customer situations with sensitivity Full results: Familiar

Cashier skills — Proficient

July 2019

Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Proficient

Advanced bookkeeping — Familiar

June 2021

Calculating and determining the accuracy of financial data Full results: Familiar

Workplace safety — Proficient

April 2022

Using safe practices at work

Full results: Proficient

Management & leadership skills: Impact & influence — Familiar August 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Familiar

Inside sales — Proficient

August 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Outside sales — Familiar

August 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Familiar

Customer service fit — Highly Proficient

January 2022

Measures the traits that are important for success for customer service roles Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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