Warehouse Associate Customer Service
Resume:
Andrea Macedo
Seeking a position as a warehouse associate / material handler where I can
use my experience and skills to contribute to the growth and success of the company.
***************@*****.***
EXPERIENCE
GXO Logistics, Perris— Material Handler
September 2022-currently employed
I work as a material handler at GXO Logistics, in the GTP department. My daily tasks include picking retail and online items for H&M stores, in a timely manner. Water spidering, for myself and multiple stations, as in pack up totes, carefully placing labels precisely in the correct tote before setting them on the conveyor belt. I occasionally do online packing, packing out items for H&M customers to be shipped out. I also do audits and research for retail items. I’m a team player and love to help others out if they need it, and enjoy training fellow associates in picking, online packing, and in audits.
Country Kitchen, Wildomar— Server/ Sales Person
October 2017-March 2020
I worked as a server/ sales person at Country Kitchen, I helped set up the day for success by stocking up, organizing, and maintaining cleanliness of the restaurant. I welcomed customers with a smile and sat them promptly, took drink and food orders, answered questions about food items, and used suggestive selling techniques to upsell items. I handled multiple tables gracefully while keeping calm under pressure. Checked on guests periodically to make sure they were satisfied with their dining experience. Handled credit card and cash transactions, and kept up side work duties throughout the shift. Also, worked with take out order systems for Doordash and Grubhub. Hells Kitchen Motorsports Bar and Grill, Lake Elsinore — Server/ Bartender
December2015-March 2020
I worked with a small staff at a little family owned, motor sports biker bar/ restaurant on Ortega Highway. The majority of the week I worked independently with one cook. On weekends I worked with one other server (manager) and a bartender. I am able to handle many tables and multiple tasks at the same time in a fast paced environment. Able to cope under pressure. Met and greeted customers, served and bartend, took orders, placed them in POS system, run out food, handled cash and credit card transactions, troubleshooted computer issues, responded to customer questions and complaints, gave advice about menu choices, maintained cleanliness of restaurant, washed dishes, janitorial work, stocking. Also, adapted to new owners taking over, learned new menus and more SKILLS
Flexible and versatile
Customer focused
Detail Oriented
Team player
Time-management skills
Cool under pressure
Dedication and drive as a hard
worker
Traditional/ Digital Art and Design
Computer savvy
Problem solver
LANGUAGES
English, Portuguese, and
some Spanish
advanced and easy to use cash and credit card technology such as the Square System, sold merchandise such as t-shirts and hats. Kamens Art Shoppes, Knotts Berry Farm — Portrait Artist March 2014-June 2014
Created life like pastel portraits and impressed customers by showcasing my artwork and being able to sketch/draw in front of a crowd. Gained skills in customer service, craftsmanship and salesmanship. Up sold items such as mattes and frames.
Super Mex Restaurant and Cantina, Fullerton— Server March 2010-February 2013
Greeted guests with a friendly demeanor, presented food and beverage menus and specials, described menu items in detail and provided recommendations when requested. Used suggestive selling techniques when taking food and beverage orders. Placed orders
in POS system, delivered food on trays gracefully, anticipated guests' needs and ensured guest satisfaction. Maintained a safe and sanitary work environment.
EDUCATION
The Art Institute of California-OC, Santa Ana — B.S. MAA 2004-2009
Graduated in 2009 with a B.S. in Media Arts and Animation, with a focus on 3D character modeling, and computer art and design.. REFERENCES
Katelyn Finley— GM at Country Kitchen
Trevor Opp— Owner at Hells Kitchen
Jesse Montion— GM at Super Mex
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