Master Health Services Administrator & Master Nursing Specialist

GRACE A. MALAVÉ MORALES

Urb. Colinas del Oeste ** Street I – 16 Hormigueros, Puerto Rico 00660 787-***-**** **********@*****.***

NURSE HEALTHCARE ADMINISTRATOR & NURSE EDUCATOR

Dedicated healthcare professional with over 20 years of experience providing skilled and compassionate care to patients in hospital environments. Service-focused patient care advocate with proven history of success caring for and consulting with terminally ill patients and their families. Calm and capable leader with demonstrated ability to take control during crisis situations and manage highly effective teams. Adept at cultivating positive relationships with patients, family members, and medical professionals.

AREAS OF EXPERTISE

Health Care Administration Catheterization Laboratory Coordinator● Cardiovascular and Interventional Laboratory Experience Cardiovascular & Dialysis Support Patient Counseling & Education Patient Care Planning Vascular Access Care Patient Confidentiality Crisis Management Terminally Ill Patient Care Documentation & Record Maintenance Nursing Supervision Telephone Triage Patient Referral Mayor & Minor Surgical Procedure Assistance Nursing Professor●

SKILLS & ABILITIES

Fluent English & Spanish Able to maintain confidentiality of information relating to patients, staff and other Health Service Business● Giving information, education, emotional support and reassurance to patients and relatives● Ability to maintain concentration for long periods under stressful conditions● Mentally and physically strong, able to deal with highly emotional situations● Promoting and upholding standards according to the highest codes of practice● Able to write reports and recommendations in an engaging and compelling way.

PROFESSIONAL SYNOPSIS

Puerto Rico Vascular Access Center, PSC, San Juan, Puerto Rico. 2020-2022. Center Administrator. Guarantee the proper functioning of the Center. The vital aspects of the business encompassing databases and computer systems management and related organizational activities. Interaction and coordination with staff and other employees and inform them of their roles.

Responsible for the welfare, medical care and quality of treatment of patients at the Center. In charge of ensuring the availability of quality services and facilities for all patients.

• Manages the overall operations of a Vascular Center including but not limited to quality assurance and patient care, financial management, physician’s relations, safety, risk management, teammate management, equipment maintenance and inventory and other required duties that arise during the general operations of the center.

• Support Interventionist and clinical team to deliver high quality interventional and surgical care and outcomes.

• Ensure compliance with all state and federal laws and regulations.

• Full supervisory responsibility, recruiting, hiring, retention, performance development, performance management salary adjustments and termination of direct reports.

• Ensure that all supplies are ordered, inventory maintained, store and used in accordance with process and procedure.

CEM College, Mayaguez, Puerto Rico. 2018. Nursing Professor. Transmission of knowledge in the professional training of nursing students, in education for health, in training and continuing education, based on needs, risk factors and teaching-service integration, with specific actions based on theories and methodology of the administration applied to the nursing service, to improve the attention to the individual, family and community. Also, application of knowledge through the application of theories and corresponding methodology.

RMS Lifeline-Western Vascular, Mayaguez & San Juan, Puerto Rico. 2016-2020. Center Administrator. Guarantee the proper functioning of the Center. The vital aspects of the business encompassing databases and computer systems management and related organizational activities. Interaction and coordination with staff and other employees and inform them of their roles.

Responsible for the welfare, medical care and quality of treatment of patients at the Center. In charge of ensuring the availability of quality services and facilities for all patients.

Manages the overall operations of a Vascular Center including but not limited to quality assurance and patient care, financial management, physician’s relations, safety, risk management, teammate management, equipment maintenance and inventory and other required duties that arise during the general operations of the center.

Support Interventionist and clinical team to deliver high quality interventional and surgical care and outcomes.

Ensure compliance with all state and federal laws and regulations

Full supervisory responsibility, recruiting, hiring, retention, performance development, performance management salary adjustments and termination of direct reports.

Ensure that all supplies are ordered, inventory maintained, store and used in accordance with process and procedure.

MAYAGUEZ MEDICAL CENTER, Mayaguez, Puerto Rico• 2010-2016

Cardiovascular and Interventional Nurse Coordinator. At the present I am the unit Coordinator (Supervisor). Assessed patient health before and after catheterization and percutaneous transluminal coronary angiography and pacemaker implantation. Patient hemodynamic monitoring. Monitored vital signs; placed IV’s and administered medications.

• Improved communications between department director and nursing teams.

• Assurance and patient care, financial management, physician’s relations, safety, risk management, teammate management, equipment maintenance and inventory and other required duties that arise during the general operations of the Department.

• Served as departmental troubleshooter of catheterization laboratory and equipment.

• Distinguished nurse award during Hospital week.

VASCULAR ACCESS CENTRE, Mayagüez, Puerto Rico • 2009-2010

Vascular Nurse: Provided expert care to patients in patient-focused vascular care center. Evaluated general condition and patient vital signs. Placed IV’s and administered medications. Conducted ECG and hemodialysis evaluations. Assisted physicians during procedures. Suture and hemodialysis catheter s removal, and dressing placement. Compiled and administered medical records. Educated patients regarding home care.

• Reduced nosocomial infections by implementing requirements to place patient masks during procedures.

• Streamlined communication between supervisors and nursing care professionals.

• Consulted with patients and family members regarding care options and end-of-life planning.

PEREA HOSPITAL, Mayaguez, Puerto Rico • 1991-2008

Cardiovascular Nurse Technician: Assessed patient health before and after catheterization, cardioversion and pacemaker implantation. Monitored vital signs; placed IV’s and administered medications. Monitored arrhythmia and hemodynamic patient health. Assisted physicians as scrub nurse in numerous procedures including

right left and simultaneous cardiac catheterizations; I, II, and III-cable pacemaker implantations, internal holters, and synchronized cardioversions. Oversaw supplies for recovery rooms, operating rooms, and crash carts.

. Stepped in to serve as nurse in charge of department-wide during cardiovascular director absences.

• Improved communications between department director and nursing teams.

• Served as departmental troubleshooter of catheterization laboratory and equipment.

• Received letter of gratitude from department director for excellent representation of company during health care week, numerous exceptional evaluations and Employee of the Month nominations.

NOTE: Additional experience includes Nurse in Charge at Hostos IPA 204, Surgical Nurse at Matilde Brenes Hospital, Staff Nurse at Española Clinic, and Pediatric Nurse at Bella Vista Hospital, Laboratory Nursing Professor. Details upon request.

EDUCATION & CERTIFICATION

Master Health Service Administrator (MSHA)

University of Phoenix, Phoenix, Arizona

MSN Administration and Educational Role (2016)

Master Health Care Administrator (2010)

Bachelor of Science in Nursing Associate of Science in Nursing

Antillean Adventist University, Mayagüez, Puerto Rico Board Examination License, Puerto Rico

PROFESSIONAL AFFILIATIONS

Professional Nursing College of Puerto Rico American College of Cardiology (ACC), Puerto Rico Chapter

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