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Telesales Customer Service

Location:
Tempe, AZ, 85281
Posted:
September 15, 2022

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Resume:

STEVE MAZER

Telesales Consultant

Phoenix, Arizona, United States

+1-480-***-****

**********@*******.***

SUMMARY

Focused on quality customer interaction with experience in sales, delivery driving, and the entertainment field.Ability to work in a team or as an individual, well organized, highly self-motivated and able to function under stress. Recognized for good communication and effective listening skills, quality focus, acting professionally, being a top performer, and dependable.

WORK EXPERIENCE

2017-2018

Telesales Consultant

24-7 Intouch

Mesa, Arizona, United States

• Inbound calls for Home Advisor customers

• Scheduled appointments for repairs, construction and upgrades to homes and businesses

• Sold additional products and resolvedcustomer complaints 2000-2008

Telesales Consultant

INPULSE RESPONSE GROUP

Mesa, Arizona, United States

• Sold product directly to customer through live TV campaigns

• High call volumes and prioritizing effectively under extreme pressure.

• Maintained a 90% QA rating on a monthly basis, ensuring the highest level service

• Trained new employee's strong communication skills to achieve a top performance 2001-2006

Customer Service Representative

HEALTHCARE PROCESSING NETWORK

Phoenix, Arizona, United States

• Setup new customer medical and billing claims,

• Handled customer service complaints, and sent out correspondence letter

• Assisted over 50 customers per shift.

EDUCATION

-Current

Baltimore City Community College

United States

Baltimore City Community College, Baltimore, MDAssociates in Arts 1989-1994

Arizona State University

Tempe, Arizona, United States

I completed my Masters of Education at Arizona State University in May, 1994. 1972-1975

Towson University

Towson, Maryland, United States

Towson University, Baltimore, MDBachelor of Science SKILLS

Telesales Advertising Marketing Customer Interaction Customer Service Oriented Customer Service Billing Correspondence Customer Service Representative Strong Communication Skills Healthcare QA Claims Retail Sales

CERTIFICATIONS

Steve Richard Mazer

HONORS & AWARDS

Focused on quality customer interaction with experience in sales, delivery driving, and the entertainment field.Ability to work in a team or as an individual, well organized, highly self-motivated and able to function under stress. Recognized for good ...

LANGUAGES

English - Intermediate

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States



Contact this candidate