Customer Representative Data Entry

Reyna Carranza

916-***-**** • *****.**********@*****.***

EDUCATION

Associate of Applied Science, Major: Accounting Technology

Dates Spring 2018

Graduation: Spring 2020

Missoula, MT University of

RELEVANT COURSEWORK

Fundamentals of Government and non-for-Profit Organizations

Dates Spring 2018

•All different financial statements for government and non-profit organizations

•Balance Sheet

•Income Statement

•Cash Flow Statement

Financial Accounting Dates Spring 2013

•Financial statements for a business

•Balance Sheet

•Income statement

•Statement of change in owner's equity

Managerial Accounting Dates Fall 2013

•Cost of making a product, Gross margin profit, Cost of goods sold

•Ratios such as profit ratio

•Profit planning

EXPERIENCE

Service Coordinator II Dates 11/2021 – Present

Missoula, MT

•Pay dispute

•General calls

•Rescue Assist

•Stand in support

Customer Representative III Dates 12/2014 – 10/2021

Missoula, MT

•Time card adjustment

•Pay dispute

•U-tex software that processed time or time that is suspended/denied

•Internet interphase used by caregivers to submit time

•Quality Assurance

Bilingual Paraeducator Dates 4/2005-6/2014

Sacramento, CA

• Assist students with basic math to introduction to Algebra

•Teach basic phonics to improve reading

•Interpret during parent conferences/IEP

•CELDT testing

Federal Aviation Administration Internship Dates 10/2003-4/2005 Sacramento, CA

•Greet Customers

•Data entry

•Filling

•Schedule appointments

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