Customer Service Administrative Assistant

Helena Vasicek

Queens, NY

**************@*****.*** - 646-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Managing Partner

Whiskers and Leo LLC - Union City, NJ - April 2019 to Present Executive Administrative Assistant-A/R

H. Justin Realty Services, LLC - New York, NY - March 2014 to March 2019

Duties: Direct assistant to executives, A/P Manager and company counsel, listings, front desk, heavy phone contact, customer service, leasing assistant, use of Sage/TS program for PM, CM and GL for creating and entering payments of rent invoices/ tenant information, bank recs/ daily balances and reports. All clerical duties including mail distribution, creation and review of commercial rental applications, organization of company and tenant files, also responsible for calendars of Company Counsel and Operations Director. Executive Administrative Assistant-Building Management Realty Crown - Brooklyn, NY - September 2011 to September 2013 Duties: Telephone customer service assistance directly with tenants for repairs, legal and rent account assistance, liaison between tenants, other departments (legal and accounting)) and managers, direct assistance for Building Managers (5) and supers to complete various projects, ordering of appliances, working with vendors for tenant repairs, verification of violation repair work and timely filing of HPD violation certification for Brooklyn and Bronx properties Building Manager

Townhouse Management - New York, NY - March 2006-May 2010 Duties: Managed tenants and maintenance staff of decontrolled and rent-stabilized residential rental buildings (136 units/20 units) and 25 car indoor garage - direct tenant contact, rent collection, posting and monthly invoice preparation, lease preparation and signing, supervision of maintenance staff, work directly with Superintendent, Property Management system, accounting and clerical duties

Executive Brokers Administrative Assistant

Corcoran Group - New York, NY - March 2005-March 2006 Duties: Assistant to two VP Brokers-Marketing, showing of properties, open houses, clerical duties, sales and rentals

1997 - 2002

Customer Service Supervisor - Operations Director

The CapitaLink Group - New York, NY - 1997-2002/2003 to 2005 Duties: Extensive telephone contact with clients, professionals and financial firms (client companies); trusts and estate; contracts;legal forms; reports; pre-escheatment services; sales of service customer's; creation of goals for department; supervision of department managers; correspondence; conducted in- office seminars and training; knowledge of financial products

(stocks and investments) and stock market; staff mediation Promoted to Client Services Supervisor July 1998, Customer Service manager December 2000, Executive Assistant to CEO and Education Director

The Bronx-Manhattan North Association of Realtors - Bronx, NY - 2002 to 2003 Duties: Daily management of office operations of 5 person staff; assisted CEO with all clerical duties and overview of departments including bookkeeping/accounting (QuickBooks system); interaction with real estate (agents/brokers) and professional members; various miscellaneous duties

Paralegal/Owner

Paralegal Eagle - New York, NY

Duties: responsible for assisting the general public with completion of legal forms in order to obtain uncontested divorces, bankruptcies and name changes without attorney fees and assistance; completed documents for extended visas and green cards; held meetings with all facets of general public for follow- up after court filing; completed quarterly taxes, bookkeeping tasks and credit forms; ensured court filing fees were correct and legally due; liaison between courts and client; extensive telephone work

EDUCATION

Associate in Liberal Arts

Lehman College

SKILLS

*PC and Mac- XP/Vista/Excel/Word /Powerpoint/ Rent Rite Accounting system *Strong communication and organizational skills * Highly reliable, results-oriented individual with excellent motivation, Sage/Timberline program

CERTIFICATIONS/LICENSES

NYS RE Salesperson license

ADDITIONAL INFORMATION

Organizations: Play4Autism Foundation National

Organization of Italian American Women (NOIWA)

NYSAR

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