Pharmacy Pharmacist

LAURA NEUBAUER, R.Ph.

***** ***** **** *****, ****** Park, Illinois 60467 • 708-***-**** • *********@*****.*** SUMMARY

Highly qualified Pharmacy Manager with a strong background in retail pharmacy services. Recognized for excellent counseling and client interface skills. Exceptional clinical knowledge with a record for effectively presenting detailed information in understandable and easily implemented terms. Credited with preventing medication errors and delivering effective pharmacy training. Professional Credentials:

> Registered Pharmacist – States of Illinois & Michigan

> Immunizing Pharmacist Certification – American Pharmacists Association

> Basic Life Support (CPR/AED) Certification – American Heart Association EDUCATION

MIDWESTERN UNIVERSITY, Downers Grove, Illinois

Bachelor of Science in Pharmacy, 1996

UNIVERSITY OF ST. FRANCIS, Joliet, Illinois

Bachelor of Science in Biology, 1992

EXPERIENCE

OSCO DRUG, Orland Park/Joliet, Illinois 4/1996 to Present Pharmacy Manager (1998-2005)

Directed the daily operations of a retail pharmacy, providing leadership and training of pharmacists and pharmacy technicians while filling/processing prescriptions for a wide range of clientele. Managed all staffing, compliance and operational plans to achieve Osco’s goals for pharmacy revenue, profits, retention, customer satisfaction and audit scores/ratings.

• Advised customers concerning the safe and prescribed use of over-the-counter drugs and controlled substances, along with CDC recommendations for appropriate age groups.

• Administered immunizations for influenza, H1N1 and other diseases (increased immunization volume each year), and coordinated health screening services for at-risk patient populations.

• Supervised and trained pharmacists and pharmacy technicians in the filling/processing of new and refill prescriptions, along with identifying and preventing abuse of controlled substances.

• Provided one-on-one consultation to patients and family members to process prescription orders and provided education regarding dosage, drug interactions and side effects.

• Maintained up-to-date pharmacy library and drug information files; ensured medication was dispensed prior to expiration dates and returned outdated inventory for credit.

• Utilized retail pharmacy computer systems to monitor drug inventory, coordinate stock rotations, maintain shelf stock and order medication, equipment, supplies and other products.

• Implemented audit controls to ensure compliance with both company standards and regulatory requirements.

• Cultivated a network of relationships among hospital physicians and clinic/private doctors.

• Communicated with pharmaceutical vendors to keep abreast with trends.

• Managed third party prescription plans, HIPAA-compliant records management and billing.

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LAURA NEUBAUER, R.Ph.

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OSCO DRUG – CONTINUED

Staff Pharmacist (1996-1998, 2005-Present)

Compound and dispense prescribed medications and other pharmaceuticals, determining formulas and ingredients for prescriptions based on age, weight, disease state and other factors. Maintained an-in-depth knowledge of all new and traditional OTC drugs, conventional tablets, granulations, creams and ointments, gels, diabetic supplies and monitors, smoking cessation kits, durable medical equipment, inhalers, blood pressure kits and other pharmacy products.

• Provide clinical pharmaceutical consultations, advise patients/staff on use of prescriptions and ensure accuracy, appropriateness and confidentiality of patient information.

• Review a large volume of daily medication orders to determine appropriateness, safety and efficacy of therapy.

• Communicate with pharmaceutical vendors to keep abreast with trends.

• Manage third party prescription plans, records management and billing.

• Act as preceptor for pharmacy interns (UIC, Midwestern University) and new hires.

• Evaluate and monitor patient profiles, physician orders and drug/disease interactions.

• Maintain loss prevention controls and identify opportunities to reduce shrinkage.

• Manage pharmacy displays/signage and promote OTC products to meet customer needs.

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