Deshawna Collins

Objective: To obtain a management level position that will allow me to use my previously

obtained skills to grow your company.

Experience:

Coast professional Ing, East Aurora, NY

In Office Customer service Representative 01/2020

Skip traced debtors to locate current address and employment information

Handled incoming and outgoing collection calls

Negotiated balance in full payments, payment arrangements and legal referrals

Adhere to federal/state laws and company rules

Heritage Centers Buffalo, NY

Direct Support Professional 06/13-Current

Assisted 10 individuals with disabilities perform activities of daily living in group home

0 Distributed medication

0 Provided transportation to and from doctor’s appointments

Answered phones and completed data entry

Baker Victory Service Buffalo, NY

Direct Support Professional 09/09-03/13

Assisted 10 individuals with disabilities perform activities of daily living in group home

Distributed medication

a

Provided transportation to and from doctor’s appointments

Answered phones and completed data entry

Skills

0 Efficient with Microsoft office, excel, PowerPoint, intemet explorer and google chrome

Above par time management skills

0 Outstanding ability to multi task and above average attention to detail

Excellent interpersonal skills

0 Volunteered at child literacy program at Mount Olive Baptist Church

References available upon request

Professional References

Roy Abrams

716-***-****

Assistant Manager

716-***-****

‘Shannon Widesman

Manager

716-***-****

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