Store Associate Service Representative
Resume:
Yuliya Luzhina
Redlands, CA *****
**********@*****.***
Education
Social Services / Educational Psychologist - Karaganda State University, Kazakhstan (1996) English Teaching Credential - Karaganda State University, Kazakhstan (2003) Foreign Enterprise Small Business Training Center (2004) Business Management and Tax Preparation (enrolled 2022) Work Experience
Warehouse Assistant Manager - Aybases Logistics Inc. (2020-2022)
- Processed business customer requests for shipping detail review and invoicing
- Assisted in tracking and locating inventory details across multiple data sets
- Responsible for daily activities, including shipping, receiving, maintenance, inventory
- Completed accurate warehouse productivity reports for upper management Customer Service Representative - East Coast leasing services, LLC (2018-2020)
- Contributed in determining the pricing schedules for promotions, quotes and negotiation
- Prepared and delivered sales presentations to a set of potential clients
- Evaluated needs of the potential clients and explained them clearly to all the team members
- Collected deposits and balance of payment from customers
- Answered calls and shared information regarding prices and promotions Store Associate/Cashier/Stocker - Just Bargains (2017 - 2028)
- Coordinated retail space activities, managed the efficiency of the sales floor
- Received merchandise and ensured that it is unloaded and stored according to established procedure School Psychologist - Gymnasia #1 Temirtau Temirtau, Kazakhstan (1998-2013)
- Mediated between students ensuring compromise and mutual satisfaction
- Made independent decisions in different, often extraordinary situations
- Managed student and classroom behavior and monitored student progress
- Worked on preventive tactics to predict and stop bullying and other forms of violence
- Implemented and promoted positive discipline and restorative justice Awards and Recognition Certificates
- Award for creative work in the development of education
- Certificate for implementing information and communication technologies in education
- Certificate for contribution to development during city conference
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