Data Entry Customer Service

MICHELLE MORTON

***** ******

DETROIT, MICHIGAN *8219

313-***-**** CELL

CAREER OBJECTIVE: Seeking a position as a valued member of your company that leverages my achievements, skills, energy and talent. EXPERIENCE: DEPARTMENT OF HUMAN SERVICES

11/2010 - Present Office of Child Support

3038 W. Grand Blvd, Suite 6-650

Detroit, Michigan 48202

Duties: Receives referrals for child support services and determines appropriate actions to secure child support, such as enforcement of existing order, initiation of support action, or establishment of paternity.

4/08 – 11/2010 DEPARTMENT OF HUMAN SERVICES

North Central Child Protective Services

13233 Hamilton Ave

Highland Park, Michigan 48203

Duties: Office Supervisor, nine employees, processing documents, purchasing activities, control documents, repairs of office equipment, bookkeeping, production, filing, bus tickets. 4/07 – 8/2009 PROVIDENCE HOSPITAL

16001 W. Nine Mile Rd.

Southfield, Michigan 48075

Duties: Patient Registration, Collections, Answering phones, Processing payments, Assemble charts, Billing ICD9/CPT, and Data entry.

12/97 – 4/2008 FAMILY INDEPENDENCE AGENCY

14000 Schoolcraft Detroit, Michigan 48227

Duties: Eligibility Specialist E-10, 8/00- 4/08, Registration Support, Assist, CIS, Data entry, Registrations, Customer service, Hearings coordinator support.

EDUCATION: DAVENPORT UNIVERSITY

27650 Dequindre Road

9/99 – Present Warren, Michigan 48092

Course: Accounting/Business Management/Human Resource Management, Dean’s list, three semesters, GPA 3.24 9/82 – 6/1986 HENRY FORD HIGH SCHOOL

Graduated

20000 Evergreen Rd. Detroit, MI 48219

HONORS: Excellence, Quality Customer Service Award, Excellent Team Instrumental Player Award, Drum Major Award, and Award

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