Nurse Practitioner Customer Service
Resume:
KG
Keren Gomez
Professional Summary
Dedicated and compassionate Registered Nurse (RN) transitioning into a Board Certified Advance Registered Nurse Practitioner, with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Work History
Franklin Medical Center - PART TIME - Family Nurse Practitioner El Paso, TEXAS
03/2022 - Current
Sun City Emergency Room - Registered Nurse, Emergency Department El Paso, TX
05/2021 - Current
The Hospitals Of Providence - Registered Nurse, Emergency Department
El Paso, United States
08/2019 - 01/2022
Ordered and interpreted diagnostic tests to develop and implement treatment plans.
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● Helped patients manage acute and chronic pain.
Performed patient physicals and compared and contrasted results with established medical records to provide proper diagnosis and facilitate appropriate treatment.
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● Coordinated referrals for specialty services and additional care. Evaluated new patients by taking vital signs, reviewing lab results and taking visual assessment of patients.
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● Managed care from admission to discharge.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
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Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
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Skills
● Decision Making
● Critical Thinking
● Specialized Healthcare Referrals
● Care Coordination
Education
02/2022
Walden University
Minneapolis, MN
Master of Science: Family Practice Nurse
Practitioner
06/2019
Western Governors University
Bachelor of Science: Nursing
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Certifications
● ACLS - Advance Cardiac Life Support
PALS - Pediatric Advanced Life
Support
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● BLS - Basic Life Support
● TNCC - Trauma Nursing Core Course
● AANP- Certified
Provided direct patient care, stabilized patients and determined next course of action.
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Provided exceptional care to high-acute patients needing complex care such as ventilator management,.
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Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
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