De’Ondra West
Seeking To Secure A Challenging Position In A Reputable Organization To
Expand My Knowledge & Skills. While Making A Significant Contribution To Increase Success To The Company Efficient.
Waynesboro,Georgia
*************@*****.***
EXPERIENCE
Teleperformance USA, Augusta Ga —Customer Service
Representative
08/2021 - PRESENT
Maintain customer accounts and record account information. Handle both Inbound and Outbound phone conversations. Solving and listening to customers' problems and concerns. Plant Vogtle 1&2,Waynesboro Ga —Legal Receptionist & Security
07/2019 - 08/2021
Received and transmitted communication, distributed legal documentation to employees, copied legal documents and related communication to other vendors & companies.
Coordinated with vendors to ensure proper supply and o ce maintenance.
Transcribed partner & sta meetings.
Conducted inventory and stock inspections and purchased new supplies Handled Telephones and mailing duties and conducted forms of communication.
Assist with training new security o cers
Textron, Augusta Ga—Assembler/ Quality
04/2017- 07/2019
Assembly line installation operations reviewing blueprints and instructions.
Position parts manually or with machinery and basic hand tools. Teamwork and collaboration with the ability to plan, organize and prioritize work.
Leadership Of Professionalism
EDUCATION
SKILLS
Computer Skills
Customer Service
Filing Database
Data Entry (75 WPM)
Administrative Support
Word/Excel/Powerpoint
O ce Skills
Report Writing
Courts Management
Georgia Law Enforcement
Telephone & Front Desk
Reception
AWARDS
Georgia P.O.S.T Certification
Salesperson Of The Year
Small Business Influencer
LANGUAGES
English,French
Augusta Technical, Augusta Ga —Associate Degree
May 2014 - Augusta 2015
Criminal Justice (A.A.S)
Augusta Technical,Waynesboro Ga —Diploma & Specialist May 2012- August 2014
Criminal Justice Diploma/Specialist