Charleen Williams
Fayetteville, NC *****
************@*****.***
Willing to relocate: Anywhere
Work Experience
Customer Service Representative/Call Center
Sykes Enterprises, Incorporated - Fayetteville, NC
July 2021 to November 2021
Inbound calls as a credit card agent solving customers issues, navigate different screens on computer,
‘money management skill, financial services
Education
College Degree in Massage Therapy
Miller-Motte College - Fayetteville, NC
‘August 2017 to March 2018
High school diploma in Earth Science
East Bladen High School - Elizabethtown, NC
‘August 1990 to june 1994
Skills
+ Financial Services (2 years)
+ Account Management (2 years)
+ Customer Relationship Management (2 years)
+ Banking (1 year)
+ Customer service (1 year)
+ Analysis skills
+ Sales (1 year)
+ Customer support
+ Windows
+ Typing (1. year)
+ Medical terminology
+ Avaya
+ Management
+ Strategic Planning
+ Senior care