Kalaivani KG
437-***-**** *********.*******@*****.*** Toronto, ON LinkedIn
“As like Database, I am evolving everyday”
Summary of Qualifications
●7+ years of experience providing end-client customer support in the IT industry
●Demonstrated ability to provide satisfactory solutions to clients with excellent problem-solving skills developed through years of customer support experience and community engagement events
●Highly skilled in troubleshooting and performance tuning with interaction in data analytics and processes
Technical Skills
Operating Systems: Windows 10, UNIX
Applications & Tools: Microsoft Excel, Azure Sandbox, SQL Server, SNOW, SQL Developer
Oracle OEM, Toad
Tools: G Suite by Google, RDBMS, IBM Cognos Analytics, Jupyter, SQLite
Project Management Fundamentals: Agile, Waterfall, Scrum, Kanban, Trello
Languages: SQL, Python
Work Experience
Configuration Management Oct 2020 - Dec 2021
Gainwell Technologies (Legacy HPE) Chennai, India
●Managed databases required for non-production and production usage by adding and removing required records
●Supported Azure SQL Team in deployment and delivery standards and processes for new and existing customers which resulted in smooth delivery
●Effectively managed audits of configuration records that reduced the redundancies between testing and production environment
●Collected and reported data metrics with excel visualization graphs at regular intervals
●Recognized as Star of the Quarter for exemplary performance, seamlessly and effectively delivering on projects commitments
Oracle Database Administration/Capacity Management June 2016 - Sep 2020
DXC Technology (Legacy HPE) Chennai, India
●Developed skills in performance tuning using EXPLAIN PLAN, AWR, ASH and ADDM reports
●Effectively resolved 3 to 4 Levels 1 and 2 Service Tickets a day simultaneously through different mediums of communication, prioritizing the issues based on the severity
●Familiarity with DB Refresh using import/export and data pump utility
●Hands on experience with Golden Gate to manage replication process.
●Proactively monitors Space/Capacity of the database which results in zero downtime
●Created new database users as required, maintained access management, database privileges and system security
●Administered all database elements including tables, clusters, indexes, views and sequences
SQL Server Database Administration Jun 2014 - Jun 2015
Hewlett-Packard Enterprise Chennai, India
●Completed Database administrative tasks using SQL with Windows
●Managed and updated 48 servers and 50 databases over the course of work
●Provided solutions to assigned tickets as per defined priority, to maintain the SLA
●Performed ad hoc manual backup and restoration activities that fix the ad hoc issues
●Shared periodic metrics of the database usage to clients and vendors
●Installed and configured third party tools like SMC, Java and .Net framework on virtual machines that helped developers to work on VM
Education & Certifications
Microsoft Azure Fundamentals Professional Certificate July 2022
IBM Data Analyst Professional Certificate Sept 2022
Junior Data Analyst Program May 2022 – Sept 2022
NPower Canada Toronto, Ontario
14-week intensive online training on the fundamentals of computer technology, and project management
●Utilize Excel spreadsheets to perform data wrangling and data mining
●Develop working knowledge of Python language for data analysis using Pandas and Numpy
●Effectively complete a capstone project by collecting data from multiple sources, performing exploratory data analysis, data wrangling, statistical analysis and mining of the data using Python libraries
●Work extensively on creating charts and plots to visualize data, and building an interactive dashboard using IBMs Cognos Analytics and various Excel charts/graphs
●Visualize data using Python libraries including Matplotlib, Seaborn, Plotly and Dash
●Compose queries to access data in cloud databases using SQL and Python from Jupyter notebooks
●Explain cloud concepts, benefits of cloud computing and core Azure architecture components
●Use core Azure services and choose the Azure AI services that best address a company’s challenges
●Control Azure spending and manage bills by applying recommended practices to minimize cost
●Demonstrated a high level of understanding of Agile Project Management Lifecycle and key techniques and successfully completed Agile projects using tools such as Scrum, Kanban
Oracle Database 11g: SQL Fundamental I Nov 2016
Bachelor of Engineering, Computer Science May 2014
Anna University Coimbatore, India