CYNTHIA L. ROSE
Maple Heights *4137
************@*****.***
PROFESSIONAL PROFILE
Energetic and self-motivated individual seeking full-time employment with reputable company which will allow me to utilize my experience and skills. Able to perform in fast-pace environment while multi-tasking. Punctuality and dependability further define my attributes.
EDUCATION
Cornerstone Christian Correspondence School Townsend, GA
High School Diploma
Vogue Beauty Academy Cleveland Hts., OH
Cosmetology Certification
Walton Manor Nursing Facility Walton Hills, OH
State Tested Nursing Assistant (STNA)
SKILLS
●Experienced nurse assistant
●Excellent Customer Service
●Able to work with little or without supervision
●Able to work as a team player or as individual
WORK EXPERIENCE
AAA Independence, Oh
Dispatcher 2017- present+
Assigning & reassigning service request to primary & backup Independent runs certain territory areas calling members to update or explain what they membership covers Keeping in communication with drivers & garages Data Entry Customer Service
Welcome House North Olmsted, OH
Direct Support Professional 2013-2015
Transporting to and from events and appointments, housekeeping
Meal preparations, companionship
Catastrophe Management Solutions Solon, OH Customer Service, Claims Processor 2012-seasonal
Taking incoming calls, transferring calls to the correct department
Mr. C’s Cuts and Salon Cleveland, OH
Managing Nail Technician 2010- 2012
Specializing in acrylic nails, manicures, pedicures and nail art, 3d nails.
Fashion Bug Brooklyn, OH
Sales Associate 2009- 2010
Greet and assist customers as they enter the store. Assist customers choosing certain items and
pointing out sales and bargains.
First Choice Medical Staffing Cleveland, OH
State Tested Nursing Assistant 2004- 2008
Provided excellent customer service. Prepared meals and cooked. Assisted with personal care. Performed data entry, imputing information in the log book as well as the computer system. Reported the visit to the nurse as needed. Supervised a few hours a day.
Quality Care Medical Staffing Parma Hts., OH
State Tested Nursing Assistant 2000- 2001
Same responsibilities that above