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Service Worker Customer

Location:
Boise, ID
Posted:
September 14, 2022

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Resume:

Amber Dow

**** ******** ******

Boise ID *****

Cell: 208-***-****

adsku9@r.postjobfree.com

Summary: I am looking for an employment opportunity where I can use my strengths in customer service, communication, strong organizational skills, and multitasking to add to a strong team.

Skills:

● Strong oral and written communication skills

● Multitasking Time management

● Team Player

● Experience working with all ages

● Handles stress under pressure

● Quick learner

● Open minded

● Strong organizational skills, telephone etiquette

● Creative thinking

● Confidential

Experience:

February 2022 - Present - READY facilitator -Hillcrest Elementary

● Plan and teach classes to parents of Pre-K students

● Help parents prepare students to be ready for Kindergarten

● Purchase educational materials for Hillcrest

August 2020 - May 2022 - PAT coordinator - Hillcrest Elementary

● Plan online and in person events for families

● Help get information to families about events in our community

● Work with other staff members to plan educational activities for students and families

● Purchase items for students and families

● Budget money given to the school for the school year

● Engage parents, students and staff members to help with education May 2021 - Present - Title One Paraprofessional

● Work with students in small group setting

● Work with students in a classroom setting

● Help with lesson plans

● Progress Monitoring

● Substitute in classroom when needed

● Communicate with teachers on student progress

June 2019 - August 2019 - Accounts Receivable - IES Staffing - Summer position

● Process Customer Payments

● Answer phones

● Help customers with their billing questions

● Processed payments both over the phone and in person

● Daily reconciling to make sure all accounts matched August 2018 – May 2021 – School Support Boise School District

● Recess monitor

● Calls and daily attendance for students when covering the office

● Lamination and copying

● Problem solving with children

● Create and design bulletin boards

● Order supplies

● Assistant in keeping supplies stocked and in order

● Assist teachers whenever needed

● Communication with parents

July 2017 – June 2018 – Food Service worker Boise School District

● Prep food

● Serve students

● Cook food

● Clean kitchen

● Point of sale for student lunches

May 2015 to May 2016 – Nancy Jane Salon/cosmetology Boise Idaho

● Open and close salon

● Styled men’s, women’s and children’s hair

● Performed hair coloring, perming and waxing

● Cleaned shop

● Answered phone calls

February 2001 to June 2012 – 911 dispatcher City of Springfield Oregon

● Dispatch officers

● Multitasking with multi – phone lines

● Quick thinking and typing from 911 calls

● Manage city wide trespass letter program

● Answer non-emergency calls and send to correct staff

● Handle bail paperwork

● Handle money for bail payments

● Handle front counter customers

● Work on multiple computer screens with multiple programs running

● Crisis management

January 1992 to May 2001 – Willamalane Park & Rec District Kids Club-Springfield Oregon

● Lead students in activities

● Checked attendance

● Communicated with parents

● Planned on enrichment programs

● Worked with school district staff on behavior management

● Lead field trips

● Worked with our team on safety of our program

● Planned daily calendars and activities

Education:

● 1994 – Springfield High School graduate – Springfield Oregon

● 2015 – Oliver Finley School of Cosmetology graduate – Boise Idaho Volunteer opportunities:

● Team mom for sports

● Aid in elementary classrooms

● Special Olympics

● Community-wide events



Contact this candidate