Service Worker Customer
Resume:
Amber Dow
Boise ID *****
Cell: 208-***-****
*****.***@************.***
Summary: I am looking for an employment opportunity where I can use my strengths in customer service, communication, strong organizational skills, and multitasking to add to a strong team.
Skills:
● Strong oral and written communication skills
● Multitasking Time management
● Team Player
● Experience working with all ages
● Handles stress under pressure
● Quick learner
● Open minded
● Strong organizational skills, telephone etiquette
● Creative thinking
● Confidential
Experience:
February 2022 - Present - READY facilitator -Hillcrest Elementary
● Plan and teach classes to parents of Pre-K students
● Help parents prepare students to be ready for Kindergarten
● Purchase educational materials for Hillcrest
August 2020 - May 2022 - PAT coordinator - Hillcrest Elementary
● Plan online and in person events for families
● Help get information to families about events in our community
● Work with other staff members to plan educational activities for students and families
● Purchase items for students and families
● Budget money given to the school for the school year
● Engage parents, students and staff members to help with education May 2021 - Present - Title One Paraprofessional
● Work with students in small group setting
● Work with students in a classroom setting
● Help with lesson plans
● Progress Monitoring
● Substitute in classroom when needed
● Communicate with teachers on student progress
June 2019 - August 2019 - Accounts Receivable - IES Staffing - Summer position
● Process Customer Payments
● Answer phones
● Help customers with their billing questions
● Processed payments both over the phone and in person
● Daily reconciling to make sure all accounts matched August 2018 – May 2021 – School Support Boise School District
● Recess monitor
● Calls and daily attendance for students when covering the office
● Lamination and copying
● Problem solving with children
● Create and design bulletin boards
● Order supplies
● Assistant in keeping supplies stocked and in order
● Assist teachers whenever needed
● Communication with parents
July 2017 – June 2018 – Food Service worker Boise School District
● Prep food
● Serve students
● Cook food
● Clean kitchen
● Point of sale for student lunches
May 2015 to May 2016 – Nancy Jane Salon/cosmetology Boise Idaho
● Open and close salon
● Styled men’s, women’s and children’s hair
● Performed hair coloring, perming and waxing
● Cleaned shop
● Answered phone calls
February 2001 to June 2012 – 911 dispatcher City of Springfield Oregon
● Dispatch officers
● Multitasking with multi – phone lines
● Quick thinking and typing from 911 calls
● Manage city wide trespass letter program
● Answer non-emergency calls and send to correct staff
● Handle bail paperwork
● Handle money for bail payments
● Handle front counter customers
● Work on multiple computer screens with multiple programs running
● Crisis management
January 1992 to May 2001 – Willamalane Park & Rec District Kids Club-Springfield Oregon
● Lead students in activities
● Checked attendance
● Communicated with parents
● Planned on enrichment programs
● Worked with school district staff on behavior management
● Lead field trips
● Worked with our team on safety of our program
● Planned daily calendars and activities
Education:
● 1994 – Springfield High School graduate – Springfield Oregon
● 2015 – Oliver Finley School of Cosmetology graduate – Boise Idaho Volunteer opportunities:
● Team mom for sports
● Aid in elementary classrooms
● Special Olympics
● Community-wide events
Contact this candidate