Medical Billing Customer Service
Resume:
Keli
Contreras
***** ****** **** *******, ** ***84
****************@***.***
Keli Contreras
N/A
Motivated individual with more than 8+ years of experience in Customer Service and more than 4 years in the Healthcare Industry. I have experience in Human Resources, computers, communication and team building.
Skills
CPT, HCPCS, ICD-9-CM & ICD-10-CM Coding.
Medical Insurance Billing
Microsoft Office Applications
Medical Terminology
Appointment Scheduling
Managing Medical Records
Experience
2019-2021
Server/Food Runner The Cheesecake Factory, Temecula, CA
Maintained work environment at a high level of professionalism, Organized, structural, determined and focused. Works well in highly stressful situations, communicates well, clearly and efficiently with others. Performs physical labor and does well with standing long periods of time. Enhanced operational efficiency by using slow periods to restock employee and customer supplies through whole workstation and restaurant. Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
2020-Current
Account Manager / Pristine Medical Billing, Temecula, CA
Maintained HIPAA compliant software and confidentiality of all patient records, communicated well with doctor offices and patients. Medical billing for dental providers over all fifty American states. Worked well and promptly with others and communication. Followed all timelines promptly and efficiently. Managed patient records. Communicated with Health Insurance companies. Trained new hires. Worked well in a highly stressful situation. Always maintained professionalism with patients, employees and providers.
Education
2020 GRADUATED MOA CERTIFICATION
Certification in Medical Office Administration / San Joaquin Valley College, Temecula, CA
CPR and BLS Certified, HIPAA Certification, GPA 3.8/4.0. Obtained Passionate Professional and Dean’s list award.
2018 GRADUATED MOUNT SAN JACINTO COLLEGE
Associates of Arts in Dance, Associates of Arts in Humanities/ Mount San Jacinto College, Menifee, CA
Maintained over 3.0/4.0 GPA, Full time student and outside activities.
2022-Current
Bachelors of Science in Healthcare Management/ Bellevue University, Bellevue, NE.
Currently Enrolled in Bachelor of Science program for Healthcare Management and am scheduled to graduate 02/14/2023. Then Move forward to Master’s program in Healthcare Administration for another 18 months to graduate in 2024. Currently on the Dean’s list in the BA program.
Contact this candidate