Tamenia Harrison

Email: t.harrison**@ yahoo.com

Dallas, Texas 75228

Ph: 469-***-****

OBJECTIVE SUMMARY

Seeking a position that allows opportunity for career and professional growth as a certified pharmacy technician/ data entry clerk within the healthcare field.

EXPERIENCE

Parkland Memorial Hospital

Dallas, Texas

02/2020-6/2020

CPHT-Certified Pharmacy Technician

Demonstrate patient care/patient valued care working within a diverse healthcare organization. Providing direct support to pharmacists and pharmacy staff in preparing orders, tracking inventory, payment collections and performing clerical duties.

Walgreens Retail Pharmacy- Dallas, Texas 07/2019- 02/2020

CPHT- Certified Pharmacy Technician

Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Engages customers and patients by greeting them and offering assistance with products and services. Assist the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Performs duties as assigned by pharmacy manager, staff pharmacist and store manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filing prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacist in maintaining core work- flow. Responsible and accountable for registering all related sale on assigned cash register, collects and handles cash as required. Takes customers to OTC aisles when possible to assist in locating products. Process manual claims for third party program prescription services in a timely and efficient manner and performs other clerical duties as assigned.

Home Healthcare Agencies

SmartCare Home Health – Dallas, Texas 10/2018-12/2018

Assist adult seniors with daily living routines, meal preparations, prescriptions pick-ups and cleanliness and neatness of living areas.

Transportation assisting with medical appointments and schedules, and light laundry and shopping errands.

Whelan Security - Dallas, Texas 11/2013- 08/2015

Private security officer, PSO

Ensure customer service and safety of people, property and places, hired by individuals/businesses to protect from criminal activities such as vandalism.

Private Security Officers may detail individuals who are suspected of a crime on their property until law enforcement arrives.

Duties will vary by employer, typically; will include monitoring specific areas all hours of the day and reporting on any incidents that may take place.

Veterans Affairs Medical Center – St. Louis, Missouri 05/2010-06/2011

Medical Support Assistant, MSA/ Unit Secretary (multiple departments)

Responsible for providing data entry, clerical and administrative support to the data management department.

Performs numerous administrative duties such as copying, faxing documents, answering telephones, transferring reports to immediate supervisor, on a day-to day basis.

Collectively scheduling, large volume of request by telephone entering alphanumeric data reports and study documents into an electronic tracking system.

Outpatient Pharmacy Technician 05/2007- 05/2010

Processed and refilled prescriptions under pharmacist supervision.

Responsible for re-stocking inventory, receiving new inventory, and answering telephones.

Mailed and tracked lost/ damage packages through electronic tracking data systems. Maintained appropriate pharmacy information systems with accurate detailed information and assisted with training and peer development. Demonstrated the ability to contact patients with confidentiality to refill medications, mail and track packages and also familiarize patients on new prescriptions through medical databases.

AGESIS Communication – Irving, Texas 06/2005-11/2006

Customer Service Representative

Receives incoming telephone calls both subscribers and dealers. Updating billing address information, routing calls to the appropriate departments as needed to handle customer inquiries outside the scope of billing. Notifies or locate customer with delinquent accounts and attempts to secure payment. Confers with customer by telephone to determine the reason for overdue payment by reviewing the terms of sales, service, or credit contract with customer.

Dallas Southwest Medical Hospital- Dallas, Texas 01/2002-02/2005

Admitting Registration Clerk /Medical Assistant

Coordinates all admission discharge and transfer transactions. Enters alphabetic, numeric, or annotate symbolic source documents into computer systems following format displayed on screen. Answering calls multiple line telephone, scheduling appointment, billing insurance, filing, faxing operating multiple office systems and equipment. CPR certified (expired 11/2015) Proficient with injections, urine specimens, and OSHA policies and regulations.

SUMMARY OF QUALIFICATIONS

Over five years’ customer service and data entry experience within hospital settings, including various positions providing ongoing technical support, medical support care, and data information.

Trained in comprehensive customer service curriculum throughout Veterans HAS/Pharmacy department.

Proficient with database applications including MS office Suite (Word, Excel, PowerPoint, Access, and Outlook).

Types approximately 60 words per minute, 12,000 keystrokes for data entry, and 10-key.

Excellent written and oral communication skills, with great ability to multi-task.

Organized, analytical, detail-oriented, and good team member with projects

EDUCATION

Strayer University- Dallas, Texas

2711 LBJ Ste 450 North Dallas 10/2016-12/2018

MS, Information Systems

Harris-Stowe State University- St. Louis, Missouri

3026 Laclede Ave. St. Louis, Missouri 63116 08/2007-05/2011

Bachelors Science, Healthcare and Business Mgmt.

James Madison High School- Dallas, Texas 08/1997-05/2001

General Studies, High School Diploma

LICENSE/CERTIFICATIONS

Certified Pharmacy Technician, Texas State Board of Pharmacy Expiration Date 12/31/2021

Private Investigator License

HONORS AND ACTIVITIES

Academic Achievement Graduate Honor Society

Elected to Business Debate team, place second in regional competition

Chickasaw Academic Recognition of Honors

Nominated for student ambassador

References available upon request

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