Data Entry Customer Service

YASHIRA ORTIZ

**** ******** **. *********, ** ***43 321-***-**** ***************@*****.***

OBJECTIVE

To obtain a position within a company where I could utilize my knowledge, and skill set; to instill my strong work ethics in others and grow within a company.

EDUCATION & CERTIFICATE

HIGH SCHOOL DIPLOMA 01/2007 CORNERSTONE CHRISTAIN ACADEMY

· High School Diploma

CERTIFICATE OF PHLEBOTOMY 01/2009 PROFFESIONAL ACADEMY OF HEALTH

· Certificate of Phlebotomy

SKILLS

· Seven years’ experience in phlebotomy

· Ten years’ experience as a receptionist

· Fifteen years’ experience of customer service

· Skilled in maintaining safety for blood collection and handling

· Tracking the collected blood specimens by tagging, dating, and noting down the time of collection

· Experienced in venipuncture and capillary puncture techniques with capability of reviewing medical records EXPERIENCE

RECEPTIONIST BETTER ELECTRICAL SERVICE 03/2018 – 09/2022

· Maintain a professional and organized workspace and reception area.

· Coordinate, schedule, and document meetings and conference calls.

· Generate emails and reports as needed and send out invoices for clients.

· Assist in document process of purchase orders.

LABORATORY ASSISTANT FLORIDA HOSPITAL 07/2013 – 03/2017

· Performed venipunctures and capillary technique on all patients of all age groups.

· Prepared and organized patient specimens for testing and delivered blood samples to various departments.

· Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order.

LABORATORY ASSISTANT OSCEOLA REGIONAL 04/2010 – 07/2013

· Proficiency in blood collection by venipuncture and capillary technique from patients of all age groups, paternity collection and performed difficult draws.

· Prepared and organized patient specimens for testing. Properly identified patients. More Work References Available Upon Request

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