Customer Service Associate
Resume:
Laura Ruether
**** ***** ********** **. *** ****
Tempe, AZ 85281
**************@*****.***
Skills
3+ years of customer service experience.
Extremely familiar with Microsoft Word, Google Docs, and some familiarity with Microsoft Excel.
Extremely focused on organization and resolving problems.
Very interested in helping people and learning new and challenging skills.
Hard working and quick to resolve customer issues.
Experience
January 2022 - PRESENT
Carvana LLC, Tempe, AZ - Underwriter
●Verify and work through customer information to maintain accuracy and vehicle purchases.
●Create a friendly and fun environment, as well as de-escalate customers throughout their purchase process.
●Take inbound and outbound calls to support customer through their purchase process
May 2021 - January 2022
Safeway, Fountain Hills, AZ- Department Supervisor
●Ability to juggle orders while maintaining a healthy and communicative work place for my team as well as resolving customer issues and requests in a timely manner with an upbeat attitude.
June 2019 - PRESENT
Safeway, Fountain Hills, AZ - Bookkeeper
●Accurately and efficiently keep track and organize money and accounts within the store.
June 2019 - PRESENT
Safeway, Fountain Hills, AZ - Customer Service Associate
●Fulfill customer requests and needs, as well as ensuring every customer that comes to me leaves having a wonderful experience.
February 2017-February 2019
Euro Pizza Cafe, Fountain Hills, AZ - Server, Hostess, Busser, Food Runner
●Take special requests, build local/hometown connections.
Education
Scottsdale Community College
2019 - PRESENT — Associates Degree in Marketing and Advertising
Northern Arizona University
2018-2019 -- Interest focused in Psychology and Sales
Fountain Hills High School
2014-2018 — High School Diploma
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