Pharmacy Technician Customer Service
Resume:
ELYSE RALBY
Boca Raton, FL *****
**********@*****.***
PHARMACY TECHNICIAN, with 10 plus years of experience in the medical industry specializing in delivering the highest quality of customer service and satisfaction in meeting the customer’s needs.
AREAS OF STRENGTH
Patient Care Services
Customer Service
Medication Administration
Patient Recordkeeping
Medical Teamwork Planning
Integrity with Confidentiality
Insurance Company Liaison
Point of Sale
Inventory Management
PROFESSIONAL EMPLOYMENT
CVS PHARMACY, Delray Beach, FL 2018 - Present
Registered/Certified Pharmacy Technician
Accurately fill prescriptions medications
Greet customers, gathering clinical information and addressed non-medical questions and concerns
Acting liaison to insurance carriers.
Inventory of prescription medications, and restock medications not picked up within 14 days.
Maintain files and computer records for the pharmacy.
PUBLIX PHARMACY, West Palm Beach, FL 2013 – 2017
Pharmacy Technician
Greeted customers, gathered clinical information and addressed non-medical questions and concerns. Dispensed medications.
Reduced waste in inventory and improved inventory management.
Answered telephones, responding to questions and requests.
ST. MARY'S MEDICAL CENTER, West Palm Beach, FL 2010 - 2013
Registered/Certified Pharmacy Technician
Loaded various types of medication in Pyxis system.
Filled syringes and distributed them to the children’s wing.
Answered telephones, responded to questions and requests.
Maintained strong relationships with patients and nurses at the hospital.
EDUCATION AND CERTIFICATIONS
Bachelor's Degree in Public Relations, Florida International University
Associate's Degree in Liberal Arts, Broward Community College
Pharmacy Technician Program, Everest Institute
Registered/Certified Pharmacy Technician, Pharmacy Technician Certification Board (PTCB) Exp. 11/2020
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