IT Professional
Resume:
PHILLIP WILLIFORD
*** ************* *** *, **** City, FL 33868
Phone: 804-***-****
Alt Phone: 757-***-****
Email: *******@*****.***
Objective
To be a loyal and dedicated person. To strive to succeed in everything given to me. I am looking for a position where I can excel and develop skills while giving my best to my employer.
Employment History
05/2021 - 06/2021
Lawncare Specialist
Davey Tree Expert Co, Richmond, VA
I walked and operated a weedeater to cut grass and weeds. I also rode on a ride behind sprayer to spray the grass and sidewalks for weeds.
11/2014 - 12/2020
IT Manager (Information Technology Manager)
Abilene Motor Express, Richmond, VA
I held the positions and duties of:
EDI Coordinator
Maintained up to 28 accounts
Set up 204, 214, 990, and 210 files
Made changes to accounts when received 824 rejections or 997 acceptance files
Systems Specialist
Coordinate, manage and lead technical support for new products, software, upgrades, or equipment.
Configure systems for optimal end user support, including disaster recovery.
Review systems regularly, document changes, and system operations.
Help Desk Manager
Answered the front desk phones and transferred callers to their intended recipients.
Helped people from 4 facilities troubleshoot phones, printers, and computer systems on a regular basis.
IT Manager
Analyze business needs presented by users and recommend technical solutions with a completion timeline.
Maintain the organizations effectiveness and efficiency by defining, delivering, and supporting strategic plans.
Accomplish financial objectives by forecasting requirements, repairing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions
Instal hardware and peripheral components and load appropriate software packages such as operating systems.
Administer email and anti-virus systems.
Participate in all hardware and software evaluations and maintains vendor contracts. Etc.
09/2012 - 06/2014
EAD Technician II
ARROW ELECTRONICS, Ashland, VA
September 2012 - June 2014 ARROW ELECTRONICS Ashland, VA EAD Technician II * Support the operation by preforming various technical roles, including set up, testing, and data security of IT assets and peripheral equipment * Perform basic troubleshooting and imaging on IT equipment and hardware
09/2011 - 07/2012
Install Technician
MEDIA RIDERS, INC, Richmond, VA
September 2011 - July 2012 MEDIA RIDERS, INC. Richmond, VA Install Technician * Install point of sale terminals at child care facilities throughout the Commonwealth of Virginia * Troubleshoot point of sale networks and VoIP phone systems * Convert digital telephone signal to analog * Provide training and guidance to child care staff on point of sale system
08/2011 - 08/2011
PC Technician
LINK TECHNOLOGIES, Richmond, VA
August 2011 - August 2011 LINK TECHNOLOGIES (contract) Richmond, VA PC Technician * Troubleshoot network equipment and supported bank personnel in banking locations during the account Wells Fargo/Wachovia Bank conversion
07/2007 - 09/2010
Systems Specialist
WACKENHUT SECURITY, Richmond, VA
My duty as the systems specialist was to monitor and train control room operators at Phillip Morris/Altria Headquarters.
* Operated and maintained computer programs such as: LeneL, Pro Watch, Onyx Works (Fire systems), Dictaphone and NICE Systems (Analog and Voice Recording Systems), Digital Video Monitoring system, NC4 (National Crisis Response Application), Send Word Now, Sysco Phones, badging hardware and software
* Maintained the inventory for radios, computer equipment and recorded software/hardware estimated value of $1,000,000.00
03/2003 - 06/2007
Security Officer
Fox Protective Services, Auburndale, FL
March 2003 - June 2007 SECURITY Auburndale, FL Security Officer * Observed and reported activities at multiple facilities through, checking employee's I.D., secured parking lots, and made sure proper vehicles were on the premises
Education History
Auburndale High School
Graduated with High School Diploma
1 Bloodhound Trail, Auburndale, FL
Mobile Communications Technology
Associate's Degree – Not completed
ITT TECHNICAL INSTITUTE, Richmond, VA
Computer Programer
1 Year of College or a Technical or Vocational School
Polk Community College, FL
Occupational Licenses, Certificates and Training
07/2009
DCJS Armed* Security Officer
Commonwealth of Virginia
Honors & Activities
Community service award, Blue Cross Blue Shield First Aid and CPR Certification.
Detailed References
Luther Barnes
Self Employed
Hurst Rd.
Auburndale, FL 33823
***********@*****.***
Dustin Shifflett, Children's Pastor
Life Church
******.*************@*****.***
Angel Rosado, Virginia Notary
Notary to Notary
14430 Beachmere Dr.
Chester, VA 23831
************@*****.***
Bonnie Mitchell, Collections Accountant
Abilene Motor Express
Hopewell, VA 23860
*****@************.***
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