Data Entry Customer Service

CYRÉ

MILLER

LICENSED SECURITY GUARD &

A RECEPTIONIST

PROFILE SUMMARY

Enthusiastic, self motivated receptionist with ample experience in resolving customer conflicts and

providing exceptional communication skills (verbal and written) with meticulous efficiency. Capable of working independently and I am also a team player. Passionate about learning new things and

proactively seeking new concepts and people.

Consistently described as a reliable and punctual

professional.

Number: 917-***-****

Email: *******@*****.***

Address: 105 East 116TH Street, Apt.#3, New York, NY 10029

PROFESSIONAL SKILLS

Customer Service

Microsoft Office Pro (Word, Power Point, Excel,

Spreadsheet), Outlook

Telecommunication/Messages

Clerical work (faxing, typing, printing)

Organizational Management

Data Entry

Software languages Java & C++

Scheduling

Office Management

Detail Oriented

Active listening skills

Receptive to feedback

WORK EXPERIENCE

Security Officer

Check in visitors & guests; Data Entry, Answer/transfer business related calls; observe & document, assist doctors in educating patients; create I.D.s, watch surveillance cameras, conduct rounds, secure property, inventory, help deter/prevent eloping patients, etc

Mount Sinai Health System (2022-Present)

Security Officer

Secure Columbia University premises and personnel by patrolling property; monitoring surveillance equipment; excellent customer service to the students, check

scanned I.D.s, check-in/out Guests

Inspect buildings, equipment and access points,

permitting entry and qualifying emergencies

Prevent loss and damage by reporting irregularities, informing violators of policy and procedures; report any trespassers by following company protocol

Maintaining a detailed log of personnel and visitors entering and exiting the site

Allied Universal Security Services (2019-PRESENT) Columbia University

Madison Security Group (2019-2020)

Greet all clients & have overall info. about premises, parameter checks, log reports, clear hallways, lobbies, and premises, Check all ids and have visitors sign-in, Monitor surveillance, make sure all alarms are active

Answer business related phone calls and direct calls to appropriate personnel, log reports of new patients being admitted and discharged,

log-in Patient information/Data Entry

Set up transportation for clients

Maintained confidentiality and accuracy in patient charting.

Provided customer service which included various

customized intake orders

designed photoshop, Adobe, etc

Offered product recommendations based on specific

needs, directing clients to the best outcomes

Processed cash, credit/debit transactions

Managed faxes and scans to keep a timely work flow Customer Service

Build relationships - MyClient

Answer business related calls

Update clients on special events

Organized Events, Recover, Inventory

Style customer and clients

Process cash, credit and debit card transactions

Organized daily itineraries for the director

Scheduled appointments for team

Maintained office needs from supplies to Shipments Data Entry, Process and manage payments, Billing

Answer phone & Follow up calls

Assisted & Prepared topics for all meetings

Collaborated with the accounts team to address client and requirements.

Print & Marketing Specialist

Staples (2017-2019)

Men's Sales Specialist

Macy's Herald Square (2014-2018)

Office Manager(Freelance)

Uwakwe Films (2014-2017)

-Riverside Premier Nursing Home

-Concourse Village 775 Concourse Village E. Bronx, NY 10451 EDUCATION

NONTRADITIONAL EMPLOYMENT FOR WOMEN

(PREAPPRENTICESHIP PROGRAM)

Independence High School

High School Diploma in Liberal Arts (2011)

LaGuardia Community College

Acquiring an Associates Degree In Computer Science-47 Credits (2017)

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