Maintenance Manager Fulfillment Center

James McDowell

***** ********* ****, *** *****-Winfree, TX 77535

Cell: 281-***-****

*********.********@*****.***

Profile

Committed to Excellence. Operations Manager with 14+ years of management experience in Operations, Customer Service, Sales, Logistics, Safety, Training and Recruitment. Excellent verbal and written communication skills. Detailed oriented and highly motivated to over achieve in a safe manner. Outstanding team builder, (No one left behind through proper training and motivation). Ability to maintain a professional and profit driving environment. Highlights

Human Resource Safety Routine Audits

Profit/Loss Reports

Performance Evaluation

Problem Resolution Outside and

Inside Sales

Computer Literacy Team

Player

Experience

Amazon Fulfillment Center HOU2 December

2019 to present

Back Half Nights Flow Quarterback

Houston, TX

● Ensure proper staffing calculations to meet work demands of the building

● Monitor, analyze over 20 apps and 12 chat rooms daily

● Continuous high level of engagement with associates

● Direct reporting to Operations and Sr. Operations

● Monitor Radio Communications for immediate business needs

● Utilize company surveillance cameras to identify jams on conveyors

● Report inoperable stations immediately for repair and track with trouble tickets

● Monitor floor health of Amazon Robotics for negative impacts on productivity Backup BHN Floor Health Quarterback

● Support Floor Health Quarterback when needed

● Ensure proper coverage of Amazon Robotics floors throughout the day

● Keep a high level of engagement with Amnesty associates and their whereabouts

● Monitor AR floors through Maintenance Manager App for unsafe practices and unproductive entries

● Maintain Radio Communication with JLL and Amnesty associates

● Restart floors properly after an Emergency stop

● Monitor Floor Health chat room for coaching opportunities Amnesty Floor Monitor

● Removed amnesty off floors and placed back into inventory with RF scanner and computers

● Brought Kiva Drives back online when they are faulted

● Assisted with training of new AFM’s

Pick Ambassador

● Trained new hires how to pick product for customer orders

● Taught various proper lifting skills and time management

● Helped new hires exceed the standards safely.

McDowell Trucking LLC / JCA-1 Corp. November

2011 to June 2019

Operations Manager

Baytown, TX

● Manage over 30 trucks and over 60 personnel

● 2016 Obtained a contract with XPO Logistics, (currently one of the largest logistic providers worldwide)

● 2011 Successfully negotiated a contract with 3PD Inc., (was one of the largest last mile logistic providers)

● Direct supervision of managers assigned to teams for daily operational functions in logistics.

● Reviewing delivery routes, fuel locations, weather, traffic and time of day. Initial investments tripled the first year and continued to climb.

● Daily prechecks of trucks, PPE and monthly training of proper lifting techniques. Resulted in no accidents or injuries to any personnel

● Implemented safety award and employee of the month program to keep employees engaged. Lowe's Home Improvement Inc. May 2005 to

November 2011

Manager

Baytown, TX

● Co-managed over 80 personnel with weekly sales over 1,000,000

● Revised Schedules for maximum coverage at peak periods

● Analyzed P/L reports for opportunities

● Promptly resolved customer related issues without negatively impacting budget.

● Trained employees on product and power equipment

● Ensured employees met sales goals through coaching and training Bayway Lincoln Mercury July 1999

to April 2005

Fleet Manager

Houston, TX

● Handled the business sales accounts

● followed all state and federal tax regulations

● Exceeded sales goals every month

United States Marine Corps April

1992 to 2000

Fire Chief

New River, NC

● Managed Airport Fire Station

● Oversee Training

● Flightline Security

● Coordinated Emergencies and Rescues

● Hazmat Inspections

● Managed 911 Dispatch Center

Education

Mgr. Training Program (Lowes Corporation) Woodlands TX January 2006

Lee College, Baytown TX (Study of Psychology & Sociology) August 2004 to August 2006

Marine Corps NCO Leadership School June

1993 to May 1994

Aviation and Rescue Fire Fighting Academy Millington, TN April 1992 to 1993

General H.H. Arnold High School Wiesbaden, Germany

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