Customer Service Environmental Impact

Motivated, dedicated professional, with over four years of experience providing support, training, and exceptional customer service. Skilled in team building with a strong ability to uplift others. Proven ability to implement interdepartmental training to accomplish mandated goals and objectives.

CORE COMPENTENCIES

Computer Skills Leadership Skills Effective Communication Problem Solving Flexible

PROFESSIONAL EXPERIENCES

Baltimore Sun Newspaper Company Baltimore, Maryland

Shipping & Receiving (Mailer III) May 1997 – January 2022

Examine shipment contents and compare with records, such as manifests, invoices, or orders to verify accuracy

Requisition and store shipping materials and supplies to maintain inventory of stock

Prepare documents such as work orders, bills of landing, or shipping orders to route materials

Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter

Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes

Deliver or route materials to departments using hand truck, conveyor, or sorting bins

Contact carrier representatives to decide or to issue instructions for shipping and delivery of materials

Determine shipping methods, routs, or rates for materials to be shipped

Compute amounts such as space available, shipping, storage, or using computer price list

Compare shipping routes or methods to determine which have the least environmental impact

Add specified amounts of chemicals to equipment at required times to maintain solutions levels and concentrations

Observe machine operations, gauges, or thermometers, and adjust controls to maintain specified conditions

Drain, clean, and refill machines or tanks designated intervals, using cleaning solutions or water

Examine and inspect machines to detect malfunctions

Adjust, clean, and lubricate mechanical parts of machines, using hand tools and grease guns

Load machines with objects to be processed and unload them after cleaning placing them on conveyors or racks

Education Baltimore, Maryland

Obtaining GED September 2022

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