Customer Service Delivery Driver

+1-615-***-**** ********@*****.*** Denver, CO aleighawilliams4

Operations and Community Engagement Professional

KEY SKILLS

Bi-Lingual, Strong written and verbal communication skills, MS Office, Customer Service, Logistics PROFESSIONAL EXPERIENCE

FedEx Delivery Driver Jul '21 - Present

S&S Palmer Trucking

FedEx Delivery Driver Apr '20 - Jun '21

Cobblestone Industries Inc.

Warehouse Teammate Jul '17 - Apr '20

Under Armour Warehouse

Camp Counselor May '17 - Aug '17

Madison Community Center

Counselor/Coach Jul '13 - Jul '14

United States Sports Association

EDUCATION

Bachelor of Science - Spanish Aug '17 - Dec '18

Middle Tennessee State University

Bachelor of Science - Spanish Aug '13 - May '17

Covenant College

The McRey Zelner Project - Student Showcase

H.S. Diploma May '13

Antioch High School

Hospitality specialization

Denver, CO

Murfreesboro, TN

Mount Juliet, TN

Madison, TN

Ashland City, TN

Murfreesboro, Tennessee

Chattanooga, TN

Antioch

Aleigha Williams

Provide quality delivery and customer satisfaction for 8 communities in the Greater Denver area Increased initial delivery average from 100 to 250 deliveries daily within two months. Achieved top 25 % delivery ranking among 80 delivery drivers over a period of six months. Received consistent positive customer satisfaction remarks from business route deliveries. Performed at a 95% delivery completion during the time of employment. Resolved over 30 customer complaints through effective communication and solutions as Delivery Driver Lead. Provided quality customer satisfaction and service to the greater Rutherford county areas. Selected to be one of 3 training supervisors on the team within six months of employment. Processed customer orders in advanced technology systems. Managed inventory of merchandise.

Assisted in training development sessions for new hire team members. Facilitated an average of 30-40 child participants daily for 3 months. Monitored campers and responded to critical incidents (behavioral problems or accidents). Maintaining a positive, proactive, and caring spirit/attitude while giving campers a fun and safe experience. Mentored over 30 young women in hope of becoming aspiring professional athletes through specialized skills. Developed a positive and engaging experience for the weekly summer camp program. Volunteer Experience

Volunteer May '16 - May '16

Covenant College

Traveled to various cities to build strong relationships with communities in need. Bonded with local families by engaging in sports, praise, and worship, and discovering Christ I visited several orphanages to continue showing goodwill and the love of God Guatemala City, Guatemala

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