Customer Service, Communicating and helping others, problem solving

Sanyiyah McClough Medical Assisting Student

415-***-**** *************@******.*** Sacramento, CA

Profile

Dedicated, compassionate, and professional Medical Assisting Student trained in laboratory and clinical procedures. Eager to provide excellence in patient services through health advocacy, effective communication, active listening paired with strong work ethics, organization, & expertise in multitasking.

Education, Awards & Certificates

Unitek College – Medical Assisting Program, current

American Heart Association - BLS/CPR/First Aid, expires 2/2024

Jesse Bethel High School – HS Diploma

Qualifications & Skills

Patient Services

Charting

Documentation

Vital Signs

Injections

Blood Draws

Wound Care

Billing/Coding

EKG

Infection Control

PPE

Patient Positioning

Pediatrics

Autoclave

Insulin Injections

Glucose Monitoring

Chief Complaint

Surgical Instruments

Sanitation,

Sterilization, Decontamination

Medical Terminology

Pharmacology

Geriatrics

Medication Administration

Health Education

Microsoft Word/PPT

Observations

Probing Questions

Medical Supplies

Customer Service

Operations

Workflow Management

Inventory Control

Quality Control

Work Experience

Chore Provider, IHSS - Vallejo, CA May 2017 to May 2022

Provide excellent patient services to geriatric clients through chore provider services

Received clients and managed daily chore list which included cleaning, meal preparation, laundry, clerical duties, doctor’s appts., medication pick-ups, medication administration, and shopping for apparel and household items

Managed client engagement activities such as reading, conversing, walks for physical activity, television programming, and board/card games

Carhop/Customer Service, Sonic Drive In - Vallejo, CA December 2019 to January 2020

Greet customers with a friendly, welcoming demeanor & provide excellent customer service as needed

Proactively engage in numerous tasks/duties simultaneously such as order taking via phone/in-person, cashiering, food order delivery to vehicles, and prepared beverages as well as other items

Provide product suggestions, assist customers with special orders, and expert product knowledge

Efficiently stock and rotate restaurant supplies as needed

Maintain regulatory standards in cleanliness, sanitation, safety, and quality of products

Stower, Amazon - Sacramento CA September 2021 to December 2022

Greet customers and productively scan and stow products and merchandise into appropriate bar-coded pod for delivery and sales

Accurately inspect items for quality and valid product type to be shipped to consumers

Diligently receive inbound stock for distribution amongst departments in warehouse

Provide leadership, support, and training to assist new employees with assimilation of environment, tasks, and duties

Contact this candidate