Customer Service Administrative Assistant
Resume:
Cheyenne Curry
Clarksville, IN *****
**************@*****.***
I am seeking long term employment with an organization in which I can grow professionally and further enhance my
skills, knowledge and experience.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
BUHLER INDUSTRIES - Clarksville, IN
December 2017 to June 2022
•
• Managed day-to-day operations of Inventory, detailed spreadsheets, invoicing dealers for equipment
• Monitored office supplies
• Responded to emails/faxes
• Handled phones and faxes
• General clerical support duties including faxing, filing, scheduling and placing orders
• Coordinated accounts receivable and reports
• Prepared expense reports
Aftermarket Sales Representative
AIG - American International Group - Jeffersonville, IN January 2016 to November 2017
Taking inbound phone calls from customers whom are interested in purchasing insurance on their appliances
● Financial adjustments on customers' contracts and issuing refunds when/if needed
● Accepting credit/debit card payments from customers
● Creating insurance policies on customers' appliances/electronics (Whirlpool Brand and LG)
● Working with escalated customers, assist them in reaching a resolution to their issue(s)
● Keep desk clean/neat/orderly
● Training other colleagues in the Aftermarket Department
● Administration work (i.e. locate missing contracts and/or payments, find any over payments or duplicate
contracts, cancel contracts when and if needed)
● Adhere to the Hipaa Law and keep all customer and personal information confidential Dispensing & Measuring Optician
Vision Works - Clarksville, IN
February 2015 to October 2015
Design, measure, fit and adapt lenses and frames for client according to written optical prescription
● Assist client with inserting, removing, and caring for contact lenses
● Welcome visitors by greeting them, in person or on the telephone
● Answer multi-line phone, screen and direct calls
● Prepare work order for optical laboratory containing instructions for grinding and mounting lenses in frames
● Keep workplace clean/neat/orderly
Clarion Hotel, Jeffersonville, IN.
Receptionist & Server
March 2013 to February 2015
Greeted, registered, and assigned rooms to guests
● Processed guests check-ins and check-outs
● Prepared and completed room and restaurant bills
● Provide excellent customer service, take orders, and deliver food
● Keep work environment clean and safe
Tanning Technician
BBA Tanning Salon - Clarksville, IN
January 2012 to December 2012
Greet all guests
● Conduct tour of the salon, answer questions and promote memberships
● Answered phones
● Meet product sales goals
Shift Leader
Arby's - Clarksville, IN
June 2010 to September 2011
Ensure a pleasant experience for all customers, responded to customer complaints and inquiries
● Assists with supervising the day-to-day task assignment and performance of team members
● Adhere to all city, county, and state regulations
● Complete daily paperwork and reports
● Conduct periodic inventories
Education
Clarksville High School
2010
Skills
• CUSTOMER SERVICE (1 year)
• RECEPTIONIST (1 year)
• RETAIL SALES (1 year)
• EXCEL (Less than 1 year)
• MICROSOFT WORD (Less than 1 year)
• HIPAA
• Shift Management
• Cold Calling
• Insurance Verification
• Microsoft Outlook
• Medical Records
• Communication skills
• Microsoft Excel
• Sales
• ERP systems
• Medical Scheduling
Additional Information
• I am passionate, hardworking, have a positive attitude with everything I do. I take pride in my work and am always
willing to go out of my way to help others.
• I have a strong desire to succeed
• Ability to work well with others
• Love of learning and dedication to available seminars/classes.
• I am a person that likes to get the job done right the first time
• I am adaptable and can quickly pick up on techniques and strategies utilized daily Skills & Proficiencies
● Possess strong public relation and communication skills
● Understand the importance of providing excellent customer service, to maintain customer satisfaction, create trust
and generate return business
● Planning & scheduling
● Microsoft Word, Excel, Outlook, PowerPoint
● Ability to type 85+ WPM
Contact this candidate